AU RTO Administration Officer | ZR_782_JOB

This is a remote position.

Job Overview

The company is a leading provider of vocational education and training, committed to delivering high-quality learning experiences and outcomes. We are seeking a proactive and detail-oriented Administration Officer to support the day-to-day administrative operations of the College. This role plays a vital part in ensuring the accuracy, compliance, and timely processing of student data and communications, ultimately contributing to the smooth operation of our educational services.

If you have a passion for organisation, enjoy working in a collaborative team environment, and value lifelong learning, this is an excellent opportunity to grow your career in a meaningful and supportive setting.

Job Description

• Enter, update, and maintain student records in the College’s student management system.
  

• Follow standard operating procedures (SOPs) to ensure compliance and consistency.
  

• Review student data for accuracy and audit readiness.
  

• Communicate effectively with internal teams and external stakeholders using various platforms.
  

• Coordinate daily tasks with the administration team to meet deadlines.
  

• Organise, archive, and manage student records efficiently.
  

• Generate reports and provide student data to the Operations Manager and other stakeholders.
  

• Prioritise and respond to administration requests from the Management Team.
  

• Identify and resolve data discrepancies and escalate issues as required.
  

• Maintain confidentiality, data security, and adhere to compliance regulations.
  

Requirements

Essential:

• Strong communication and interpersonal skills across diverse communication platforms.
  

• High level of accuracy, attention to detail, and time management in handling data.
  

• Demonstrated ability to work both independently and collaboratively within a team.
  

• Strong organisational and planning skills.
  

• Ability to problem-solve and troubleshoot issues with initiative and professionalism.
  

• Understanding of compliance requirements, including privacy, WHS, and VET standards.
  

• Confident use of databases, student management systems, and other relevant software.
  

• Commitment to ethical conduct, confidentiality, and continuous improvement.
  

Desirable:

• Certificate III in Business or Business Administration.
  

• Previous experience in an educational or vocational training environment.
  

• Familiarity with vocational education and training (VET) sector compliance.
  

Benefits