Offer summary

Qualifications:

Extroverted, creative problem-solver with strong communication skills., Impeccable organizational skills and the ability to manage multiple tasks effectively., 6 months of experience in a sales role is preferred, with Ed Tech experience being a plus., Ability to build client relationships and identify growth opportunities..

Key responsabilities:

Review and research inbound sales leads for qualification.

Deliver responses to prospects through various communication channels.

Schedule and conduct initial discovery calls with potential clients.

Update prospect information in the CRM and suggest process efficiencies.

Job description

Brainscape, a leading AI-driven adaptive learning platform with > 10 million users, is seeking an Inbound Sales Development Representative to help us qualify and appropriately respond to inbound sales opportunities for enterprise and e-learning licenses.

Our chosen candidate will be tasked with helping us execute our sales and customer success processes, which consists of supporting a broad variety of users, including teachers, professors, publishing company executives, corporate trainers, and other types of e-learning professionals. You will work directly with our Customer Relationship Management team as you qualify inbound sales leads and support some basic clients with end to end sales and service processes.

This is a part-time remote position, with the potential for growth to full-time (e.g. full-time Account Manager) for the right candidate, and with occasional travel elsewhere for live team outings. The team is targeting native English speakers in North or South America.

Responsibilities:

Review and research inbound sales leads for Sales Qualification
Deliver prospect responses using various channels/communication as appropriate
Schedule and hold initial discovery calls with prospects
Update prospect information into HubSpot Sales Pro CRM
Look for and suggest efficiencies within our tool and team processes
Complete a range of activities for customers: invoicing, prospect research, utilization reviews, and consultation to help them share and expand their Brainscape usage.
Outreach to past “warm” leads for reengagement

Qualifications

Extroverted, creative, problem-solver to find the right solution for our prospects
Team mentality with ability to give and receive clear and constructive feedback
Impeccable organizational skills and communication skills
Strong stamina to hustle through multiple consecutive emails, phone & video calls
An inquisitive mindset and eagerness to ask users pointed questions
Ability to switch context and "tone" when speaking in different markets
Ability to “read between the lines” and find key “trigger” words to accurately triage leads
Confidence to be able to update and help improve job-related processes as appropriate
6 Months of experience in SDR, BDR or other sales role is a plus
Ed Tech experience a plus--specifically with schools, test prep, and/or corporate L&D
Ability to build and maintain client relationships and identify areas for growth
Multilingual a plus (specifically Portuguese)
Tools: CRM, Google Suite, Trello, Slack

Looking forward to receiving your application!

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