SLED Senior Analyst

What you can expect

The revenue operations organization is a global team in which this role would be part of to support operations management of local and state contracts, ensuring compliance. The team also collaborates closely with legal, sales, and other departments to navigate government and state contracts, ensuring compliance and aligning with operational requirements.

About the Team

The revenue operations team supports over 200 people and works closely with sales to manage government and state contracts, ensuring compliance. The team also collaborates closely with legal, sales, and other departments to navigate government and state contracts, ensuring compliance and aligning with operational workflows.

Responsibilities

• Manage complex public sector contract vehicles (e.g., NASPO, OMNIA, Texas DIR, CalNet, NY OGS).

• Develop and maintain relationships with channel reseller partners to drive new contracting opportunities and ensure compliance.

• Liaise with legal and internal teams (Sales, Compliance, Operations) during contract negotiations, modifications, and renewals.

• Ensure compliance with government regulations and reporting requirements.

• Monitor contract performance and ensure adherence to terms and conditions.

• Create and maintain documentation for contract requirements, pricing, and compliance procedures, while coordinating with sales teams to maximize revenue opportunities.

What we’re looking for

• Hold a BSc in Business, Contract Management, or a related field.

• Have experience managing public sector contracts, including state-specific procurement vehicles like NASPO, OMNIA, or DIR, with a deep understanding of state procurement processes.

• Demonstrate proven expertise in managing government contracts (e.g., NASPO, OMNIA, DIR), ensuring compliance and navigating complexities.

• Possess solid knowledge of procurement processes, compliance, and the contract lifecycle—from solicitation to closeout—ensuring all contracts meet government standards.

• Ability to collaborate with internal teams (Sales, Legal, Compliance) and external resellers for effective contract management and business alignment.

• Exhibit excellent negotiation, relationship management, and strategic thinking skills to drive contracts and business growth.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.