Community Engagement Manager (Midwest Region)

Description

Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 34 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the healthcare system. Our mission: To radically improve the health, happiness and dignity of senior living residents.

Summary

The Senior Living Community Engagement Manager is a new role designed to educate and engage with our senior living community partners and residents.  The Community Engagement Manager will have a designated set of facility partners with whom he/she is on a first name basis, developing deep and lasting relationships. The facility staff experience with Curana, and to a certain extent the patient/family experience, should directly tie to the strengths and success of this role. We strive for exceptional experience, engagement, and retention of our facility partners.

Job Duties and Expectations

Facility Staff Engagement

• Meet with community staff (e.g., Executive Director, Director of Health and Wellness, Director of Sales & Marketing, etc.) on a regular basis at designated set of senior living communities
• Identity a “Curana Champion” within each facility and nurture that relationship
• Share data and dashboards and highlight areas of opportunity
• Report back to Clinical Operations leaders on operational issues you are seeing on the ground
• Coordinate and attend facility and Curana Health educational/social events
• Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership)
• Be attentive to the needs of the facility and communicate back to the team

Patient/Family Engagement

• Organize, schedule, and lead patient and family engagement / educational events
• Ensure the senior living residents are aware of Curana’s service offering and sign residents up for services

Qualifications

• Associates degree or college diploma
• Outgoing individual who loves interacting with people
• Prior experience in sales or consulting preferred
• Experience in the senior living setting strongly preferred
• Organized and effective communicator
• Proficient in Microsoft Office
• Positive attitude and strong interpersonal skills
• Passionate about helping others
• Highly organized
• Willingness to learn and be a part of something great
• Willingness and ability to travel, up to 100%

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.

*The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).

Qualifications