Offer summary

Qualifications:

Excellent English and good Russian communication skills, both written and verbal., Previous experience in a receptionist or customer service role., Comfortable using computer systems and data entry., Basic understanding of medical terminology and procedures..

Key responsabilities:

Answer incoming phone calls professionally and promptly.

Schedule patient appointments in the practice’s system.

Collect and enter new patient information and demographics.

Handle patient billing queries and potentially take payments.

Job description

This is a remote position.

Schedule: Monday to Friday, 9:00 AM – 6:00 PM, 1-hour unpaid break | US Eastern Time (ET)

Paid hours per week: 40 hours

Responsibilities:

Answer incoming phone calls professionally and promptly
Schedule patient appointments in the practice’s system
Collect and enter new patient information and demographics
Handle patient billing queries and potentially take payments
Provide a positive and helpful experience for all patients

Requirements:

MUST HAVE Excellent English and Good Russian communication skills, both written and verbal
Must be willing to take the client's assessment task
Must have a Windows OS computer
Previous experience in a receptionist or customer service role
Comfortable using computer systems and data entry
Basic understanding of medical terminology and procedures
Strong multi-tasking and time management abilities