Continuous Improvement Analyst - Revenue Cycle

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron Managed Services is currently seeking an AR Insights Analyst to join Adventist Health’s Continuous Improvement and Insights (CI&I) team. The AR Insights Analyst will provide strategic data insights and reporting to financial clearance, registration, and hospital revenue cycle operations leaders across the system. They will complete detailed AR and metric research, identify root cause issues impacting bottom-line performance, and collaborate with colleagues and leaders across Adventist to develop strategies that enhance performance and drive operational improvement.

HURON PROFILE

Huron is a consultancy that helps our clients drive growth, enhance performance, and sustain leadership in the markets they serve. We partner with them to develop strategies and implement solutions that enable the transformative change our clients need to own their future.

Our Analysts join us from a wide range of backgrounds and make an immediate impact working as part of a team committed to developing creative insights and driving tangible results. With a solution-oriented approach, you will collaborate with team members and leaders to critically think and problem solve to address our clients’ business challenges. Joining the Huron team means you’ll help our clients stabilize their business operations today and create tomorrow’s growth by implementing revenue enhancement strategies.

POSITION SUMMARY

Huron Managed Services is currently seeking an AR Insights Analyst to join Adventist Health’s Continuous Improvement and Insights (CI&I) team. The AR Insights Analyst will provide strategic data insights and reporting to financial clearance, registration, and hospital revenue cycle operations leaders across the system. They will complete detailed AR and metric research, identify root cause issues impacting bottom-line performance, and collaborate with colleagues and leaders across Adventist to develop strategies that enhance performance and drive operational improvement.
 

KEY JOB DUTIES

• Analyze, interprets, and summarizes pertinent revenue cycle data components, and monitors performance against Key Performance Indicators (KPIs) to identify process improvement opportunities
• Conducts risk assessments to achieving KPI targets, reports identified risks to management, and provides recommendations for mitigation of risk
• Extrapolates market and payer trends and coordinates with operational leaders, managed care, vendor management, and other relevant stakeholders to support development of action plans to attain top decile metric performance
• Supports execution of metric improvement solutions by providing operational leaders with necessary data and insights to take targeted actions
• Facilitates cross-market collaboration and issue resolution, leveraging system-wide exposure to derive and support delivery of optimal solutions
• Prepares status reports and action-oriented summaries for executive leaders across the system
• Attends metric and project calls with Senior Management and support staff
• Utilizes enhanced analytical tools for high volume, complex analyses, to provide critical insights and process updates based on analysis and collaboration with operational leaders

QUALIFICATIONS

Core Qualifications

• Current permanent U.S. work authorization required
• Bachelor's degree required
• Limited travel required
• Advanced or highly proficient in Microsoft Office (Word, PowerPoint, Excel)
• 3-5 years of relevant healthcare and/or consulting experience

Preferred Experience

• Relevant hospital or physician revenue cycle experience with a focus on data analysis and performance improvement initiatives, OR
• Project leadership and workplan management experience within a consulting firm setting with a focus on hospital or physician revenue cycle, denials management, or patient access services

Candidate Qualities

• Possesses strong operational understanding of revenue cycle processes and metrics
• Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement  
• Demonstrated ability to effectively prioritize and manage multiple concurrent tasks with a high sense urgency across one or more workstreams
• Professional and polished written and verbal communication skills; ability to effectively summarize information and present findings and recommendations to internal and client leadership; skilled at interactions with varying levels of client personal from staff to leadership  
• Ability to design and apply conceptual models to business problems to understand issues and support with reporting and analytics
• Strong attention to detail and organizational skills
• Ability to work collaboratively in a team environment

ADDITIONAL INFORMATION

Job Function

• Continuous Improvement & Insights

Employment Type

• Full time

Location

• The applicant must be eligible to work in the United States and does not require sponsorship

Physical Demands

• Desktop use may require extensive sitting periods

The estimated salary range for this job is $60,000 - $80,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel.  This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Analyst

Country

United States of America