Offer summary

Qualifications:

Completed Bachelor’s or Technical degree in Computer Engineering or related field., Minimum 5 years of technical experience with increasing responsibility., At least 3 years of experience designing and integrating Microsoft Collaboration and Power Platform technology., Proficiency in scripting for automation and reporting..

Key responsabilities:

Design, consult, and implement AI technologies based on customer requirements.

Develop custom AI models and integrate them with Power Platform solutions.

Guide customers in designing and implementing AI projects, ensuring best practices are followed.

Collaborate with sales teams to identify opportunities and manage complex customer deployments.

Job description

Job Summary

The SHI Services Solutions Architect – AI will analyze, design, and implement Copilot for Microsoft 365, Copilot Studio, and AI Builder services and related solutions for our company’s end customers and partners. They will also serve as the technical lead in deploying services within our customers’ and partners environments.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but not limited to:

Responsible for the design, consult, and implementation of AI and related technologies based on customer requirements including:

Copilot for Microsoft 365

Microsoft SharePoint Security and Search Management
Microsoft Teams Policies and Security
Microsoft Purview Security Basics
Reporting and analysis of adoption metrics

Copilot Studio

Develop of custom agents
Integration of topics and generative AI in solutions
Speak to licensing structure and cost
Deployment of Copilot Agents to both internal and external audiences

AI Builder

Developing custom AI models
Integration with Power Platform solutions
Testing and scoring of models for accuracy
Documentation of model training requirements for future refinement
Perform PowerShell scripting for automation, documentation, and standardization
Perform Power BI reporting for utilization analysis and adoption of solutions
Ensure security is integrated into all Microsoft 365 architecture solutions
Guide strategic customers as they design and implement AI projects ranging from greenfield deployments, and business transformations through on-site and remote engagements
Deliver best practices and recommendation to clients
Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations
Plan, manage, and troubleshoot complex customer environments and deployments
Collect, produce, and update deployment and design documentation for customer engagements
Deliver professional services in a world class fashion

Qualifications

Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
Minimum 5 years of technical experience with increasing responsibility
Minimum 3 years’ experience designing implementing and integrating Microsoft Collaboration technology
Minimum 3 years’ experience working with and integrating Microsoft Power Platform technology
Minimum 3 years of experience developing and executing scripts for automation and reporting

Required Skills

Proficiency with the design, implementation, migrations, and support of Microsoft Collaboration, Copilot for Microsoft 365, Copilot Studio, and AI Builder solutions
Strong project time management and communication skills
Consultative approach to deploying enterprise architecture
Passion for technology
Expert and timely decision-making skills
Strong written, presentation and verbal communication skills
Excellent organizational and time management skills
Strong troubleshooting skills
Drive to learn and deploy new technology
Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
Ability to travel to client sites upon reasonable request

Preferred Skills/Qualifications:

Minimum 2+ years’ experience of Architect services
Experience with additional Artificial Intelligence solutions including:

Machine Learning
Diverse Large Language Models (LLMs) including, but not limited to:

Claude
Gemini
ChatGPT
OpenAI

Certifications Required

Must pass the APL-4002, APL-7008, and PL-200 certifications within 9 months of hire.

Unique Requirements

Travel to customer sites, up to 10% annually

Additional Information

The estimated annual pay range for this position is $180,000 - $225,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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