Senior Account Executive (Eastern WA/Western ID)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's Degree or equivalent experience with a High School Diploma/GED and 4 years of relevant work experience., 4 years of experience in direct business-to-business sales and cold calling., Strong negotiation skills and ability to build relationships with clients., Proficient in computer and software applications, with problem-solving abilities..

Key responsabilities:

  • Prospect and close sales to new customers to achieve budgeted sales goals.
  • Manage existing business relationships and develop retention strategies to prevent account losses.
  • Conduct face-to-face interactions to handle customer cancellation requests and secure contract commitments.
  • Collaborate with internal teams to resolve customer issues and improve service offerings.

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WM XLarge https://www.wm.com/
10001 Employees
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Job description

Job Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.

The Senior Account Executive will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions. All escalations for customer service within the defined territory will be resolved through this position. SAEs are responsible for maintaining and growing billable value in their assigned accounts.

This is a remote role however the employee is required to reside in eastern Washington or western Idaho based on customer-support needs. This role requires frequent customer site-visits.

II. Essential Duties And Responsibilities

  • Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts; preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
  • Initiate business-to-business sales relationships.
  • Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
  • Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
  • Minimize most revenue and accounts by maintaining WM Way relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
  • Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
  • Establish and maintain a high level of customer satisfaction.
  • Propose customer solutions that comply with appropriate local, state and federal regulations. Communicate to and work with the Area Sales Managers to resolve unique customer issues.
  • Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
  • Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
  • Maintain current knowledge of internal sale strategies and operational capabilities, and external market trends.
  • Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.



III. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in US.

Education and Experience
  • Education: Bachelor's Degree (accredited) or in lieu of degree and High School Diploma or GED (accredited) and 4 years of relative work experience required.
  • Experience: 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting.
  • Other Knowledge, Skills or Abilities Required
  • Build Relationships
  • Communicate With Impact
  • Demonstrate Adaptability
  • Demonstrate Professionalism
  • Initiate Action
  • Produce Results
  • Think Strategically
  • Gain Commitment
  • Influence and Negotiate
  • Manage Work/Time
  • Plan and Organize
  • Use Ethical Practices
  • Problem solving skills
  • Proficient with computer and software applications
  • Work Environment Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.



The expected base pay range for this position across the US is $61,100 - $73,200. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Employees will also receive discretionary paid time off, up to 80 hours of paid sick time per year, and 7 paid holidays throughout the calendar year. The Company provides this paid time off to comply with its obligations to provide paid sick and safe time (“PSST”) under Washington state law and local ordinances. Additionally, the Company has a leave pay policy that provides for up to 4 weeks of paid leave in a rolling 12 month period for qualifying leaves.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, 401K and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".

About Us

ABOUT WM

WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

About The Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Negotiation
  • Sales
  • Problem Solving
  • Adaptability
  • Time Management
  • Professionalism
  • Teamwork
  • Communication

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