Professional Relations Director

CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

The Professional Relations Director will lead and manage relationships within the cardiac health sector. This strategic position will focus on building and maintaining key partnerships with healthcare professionals, organizations, and industry leaders in the cardiac care space. The Professional Relations Director will play a key role in driving ZOLL's mission to improve outcomes for patients with cardiac conditions, ensuring our products and solutions are aligned with the needs of healthcare providers. You will work closely with internal teams to craft effective strategies for engaging with clinicians, hospitals, and academic institutions, while promoting ZOLL's innovations in cardiac management.

Essential Functions

• Develop and Execute Professional Relations Strategy:
• Design and implement a comprehensive professional relations strategy focusing on strengthening relationships with key healthcare professionals, clinicians, hospitals, and cardiac specialists.
• Build and maintain long-term partnerships with leading cardiologists, cardiac centers, healthcare institutions, and key opinion leaders (KOLs) in the cardiac field to enhance ZOLL’s presence and reputation.
• Collaborate with cross-functional teams, including product development, medical affairs, and marketing, to ensure the integration of professional insights into ZOLL’s overall strategy.
• KOL and Thought Leader Engagement:
• Identify, engage, and manage relationships with influential KOLs, cardiologists, and other healthcare professionals to drive advocacy for ZOLL’s cardiac technologies and solutions.
• Establish and manage an ongoing speaker program to promote the value of ZOLL products in the clinical setting, organizing speaker events, webinars, symposia, etc.
• Work with KOLs to develop content that reflects best practices in cardiac care and educates clinicians on the benefits of ZOLL’s solutions.
• Customer Engagement & Insights:
• Engage healthcare professionals through targeted interactions and educational programs to gather valuable insights on current trends in cardiac care, patient management, and treatment gaps.
• Translate feedback from healthcare providers and KOLs into actionable strategies that inform ZOLL’s marketing initiatives and business strategies.
• Professional Education & Training:
• Oversee the development and delivery of educational content and training programs for healthcare providers, including webinars, workshops, and other clinical training to promote the effective use of ZOLL’s products.
• Ensure all educational materials and training programs align with current marketing strategies, clinical guidelines and best practices in cardiac care.
• Digital and Social Media Engagement:
• Collaborate with the marketing team to create digital content that showcases ZOLL’s leadership in cardiac management, including expert interviews, case studies, and success stories.
• Lead initiatives with KOLs to create innovative and compliant content that promotes ZOLL’s technologies through digital platforms and social media.
• Compliance & Budget Management:
• Ensure all professional relations activities are executed in full compliance with internal policies, industry regulations, and legal requirements.
• Manage the budget for local education events, ensuring efficient use of resources while maximizing impact through KOL and professional engagement programs.
• Event & Conference Leadership:
• Represent ZOLL at national and international cardiology conferences, symposia, and meetings.
• Coordinate KOL engagement at major cardiology congresses and industry events, aligning with ZOLL’s strategic objectives and ensuring high-impact interactions.
• Work with internal and external teams to organize speaker sessions, panel discussions, and presentations that highlight ZOLL’s innovations in cardiac care.

Required/Preferred Education and Experience

• Bachelor's Degree in Healthcare, Life Sciences, or related field required.
• Advanced Degree (MBA, MD, PhD, or equivalent) is preferred.
• 7+ years of experience in professional relations, medical affairs, or healthcare marketing with a focus on cardiovascular or cardiac solutions.
• Proven track record of building and managing relationships with KOLs, cardiologists, academic institutions, and other key stakeholders in the cardiac care field.
• Experience in organizing and managing educational programs, speaker engagements, and other professional relations initiatives.

Knowledge, Skills and Abilities

• Deep knowledge of the cardiovascular market, including clinical guidelines, treatment protocols, and innovations in cardiac technologies.
• Excellent communication, interpersonal, and presentation skills with the ability to engage and influence senior healthcare professionals and organizational leaders.
• Strong project management and organizational skills, with the ability to handle multiple priorities and deadlines in a dynamic, fast-paced environment.
• Strong analytical skills with the ability to translate customer feedback and market trends into actionable insights for business strategy.
• A strategic thinker with a passion for improving patient outcomes in the field of cardiac care.
• Highly collaborative, with a proven ability to work effectively across functions such as medical, marketing, sales, and product development.
• Ability to drive results and influence decision-making while maintaining a focus on ZOLL’s long-term objectives.
• Strong leadership abilities, with a focus on mentoring and developing cross-functional teams and stakeholders.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.