Offer summary

Qualifications:

Bachelor's degree or diploma in Software Development or a related field, or equivalent experience., 3+ years in a DevOps, Cloud Engineering, or Infrastructure role, preferably in a SaaS environment., Hands-on experience with AWS services and Infrastructure as Code tools like CloudFormation., Familiarity with compliance standards such as HIPAA, SOC 2, and FedRAMP..

Key responsabilities:

Design and maintain scalable infrastructure using AWS services like CloudFormation and Lambda.

Manage Infrastructure as Code for secure and auditable deployments.

Develop CI/CD pipelines and monitor cloud environments for performance and cost-efficiency.

Collaborate with development teams to enhance release pipelines and ensure compliance with regulations.

Job description

Cloud and DevOps Engineer

Full Time – Remote
Application Deadline: April 16

At Fonemed, we’re redefining how individuals and healthcare organizations connect through secure, cloud-native technology. Our platform supports a wide range of digital health services and solutions, empowering care delivery across the globe.

We’re looking for a Cloud & DevOps Engineer to help us build and maintain scalable, secure, and compliant infrastructure that supports our global operations and growing suite of digital health capabilities. If you're passionate about automation, secure infrastructure, and building systems that make a real difference in people’s lives — we’d love to hear from you.

Key Responsibilities:

Design, implement, and maintain scalable infrastructure using AWS services such as CloudFormation, Lambda, Cognito, S3, and DynamoDB
Build and manage Infrastructure as Code (IaC) to enable consistent, secure, and auditable deployments
Support serverless architectures and event-driven systems built with AWS-native tools
Provide ongoing support and maintenance for our legacy platform, which is hosted in AWS using traditional architectures such as VPC, EC2, and RDS
Develop and manage CI/CD pipelines using Bitbucket to support automated deployments
Monitor, secure, and optimize cloud environments for availability, performance, and cost-efficiency
Administer access control and user identity management via AWS IAM and Cognito
Collaborate closely with software development teams to improve release pipelines and operational processes
Ensure infrastructure and processes align with compliance requirements including HIPAA, SOC 2, and FedRAMP
Participate in incident response and root cause analysis, and lead infrastructure improvements as needed
Track and manage tasks and sprints using Jira
Maintain clear and concise documentation related to deployments, configurations, and cloud infrastructure

Qualifications:

Completion of a bachelor’s degree or diploma program in Software Development or relevant discipline; a combination of relevant education and experience will be considered
3+ years of experience in a DevOps, Cloud Engineering, or Infrastructure role within a SaaS or regulated environment
Hands-on expertise with AWS, including both modern serverless components and traditional infrastructure (VPC, EC2, RDS)
Proficiency in Infrastructure as Code tools and practices (e.g. CloudFormation)
Experience implementing and supporting secure, scalable multi-tenant cloud environments
Working knowledge of CI/CD automation, preferably using Bitbucket Pipelines
Familiarity with HIPAA, SOC 2, and FedRAMP compliance standards and practices
Experience with monitoring and observability tools such as CloudWatch
Exposure to Node.js, React, and/or React Native
AWS Certifications (e.g., Solutions Architect, DevOps Engineer) are an asset
Strong analytical and troubleshooting skills with a collaborative and proactive mindset

Why Work with Us

With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for a company that values you, apply today!

Fonemed is an equal opportunity employer and is committed to diversity, equity, and inclusion. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.

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