CDN Site Reliability Engineer L4/L5 - Live Streaming, Open Connect CDN

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

In this role, you will support the CDN delivery and day-to-day live-streaming operations for Netflix. As a Live CDN SRE, you will be participating in the preparation, validation, and execution of live streaming focused initiatives in collaboration with related production and engineering teams.

You will impact multiple areas of the live event lifecycle, from the planning phase through testing and event launch days. You will lead innovation initiatives, implement new features, and drive enhancements in streaming service delivery. 

Responsibilities 

• Drive continual improvement in resilience, observability, monitoring, instrumentation, and automation with the primary goal of maintaining highly scalable and reliable CDN services worldwide with excellent quality of experience (QoE)

• Implement, automate, execute, and analyze the results from a broad range of streaming CDN delivery-focused functional, performance, resilience, and fault injection testing

• Coordination, collaboration, and partnership across multiple stakeholders for the smooth execution of live-streaming events

• Aggregate, analyze and correlate large amounts of server and application performance data. Use the innovative Netflix Big Data platform as a highly flexible, specialized, and efficient toolset for service delivery optimization and system reliability improvements

• Participate in an on-call rotation and be able to work with flexible hours based on the live events schedule,  including weekends and holidays

Qualifications

• Proficient in a programming language such as Python or Go

• 3+ years service reliability/operational experience running large scale, high-performance systems & internet services with a focus on live-streaming and video-on-demand (VOD) delivery

• Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies. Experience supporting live-streaming CDN delivery on a large scale is a plus

• Expert-level knowledge of Unix or Linux system engineering fundamentals (networking, storage, operating systems) at scale. We happen to use FreeBSD

• Proficient understanding of networking principles, transport, and application protocols, especially TCP/IP, BGP, DNS, TLS, and HTTP/S 

• Experience with using distributed analytic processing technologies (Hive, Presto/Trino, Spark SQL, etc)

• Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners

• Preferred - B.S. in Computer Science, Electrical or Computer Engineering (or equivalent professional experience)

Things that show how we think

• Resiliency Practices in Managing CDN

• Measuring Real-Life Latency of the Internet: A Netflix Story

• Mastering Near-Real Time Telemetry and Big Data

• FreeBSD optimization used by Netflix to serve 800 Gb/s from a single server

Does this sound interesting? Or does this sound interesting but intimidating? Please don’t self-select; let’s figure it out together. We’d love to talk to you!

Netflix is a global company with a diverse member base, which is why the content we produce reflects global perspectives and global stories. As we grow globally, we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. We are an equal-opportunity employer and strive to build balanced teams from all walks of life.

Our culture is unique, and we tend to live by our values, so it’s worth learning more about Netflix here.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall market range for roles in this area of Netflix is typically  $100,000 - $720,000. This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. 

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.