Offer summary

Qualifications:

1-3 years of experience with Cloud Service Providers., Good understanding of Cloud IAM and IAM Roles., At least 1 year of customer-facing experience., Strong attention to detail and ability to work in global teams..

Key responsabilities:

Collaborate with global teams across different time zones to drive successful outcomes.

Engage with customers to understand their needs and provide solutions.

Own and manage tasks effectively to ensure project success.

Simplify complex issues related to cloud services for clients.

Job description

Location

Our Client Services Operations Specialist will be an integral part of our Cloud Reliability Engineering team. This role is based remotely on the east coast preferably (or central time zone would be ok) of North America.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

Qualifications

1-3 years of experience with Cloud Service Providers
Good understanding of Cloud IAM and IAM Roles
At least 1 year of customer-facing experience
Own your tasks and have strong attention to detail
Experience working in global teams, collaborating across different time zones and cultures to drive successful outcomes.

Bonus Points

Cloud practitioner or associate level AWS or GCP certifications
Understanding complex issues with a view to simplifying these issues
Knowledge or experience of working with AWS in the Solution Provider Program
Experience working and growing within a fully remote global team.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Unlimited Vacation
Flexible Working Options
Health Insurance
Parental Leave
Employee Stock Option Plan
Home Office Allowance
Professional Development Stipend
Peer Recognition Program

Many Do’ers, One Team

DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

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