Match score not available

German-speaking Customer Support Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in German (written and spoken), B2 level or higher in English for internal communication, Strong problem-solving skills and a customer-focused mindset, Previous experience in customer service is a plus but not mandatory..

Key responsabilities:

  • Provide top-notch customer service to German-speaking customers.
  • Respond to inquiries via phone, email, and chat efficiently and professionally.
  • Troubleshoot issues and provide solutions to customer concerns.
  • Collaborate with internal teams to escalate and resolve complex issues.

Savior Artigos Texteis Lda logo
Savior Artigos Texteis Lda Textiles & Apparel Startup https://savior.pt/
11 - 50 Employees

Job description

German-speaking Customer Support Representative (Remote Based in Porto, Portugal)

Location: Remote (Must be based in Porto, Portugal)
Job Type: Full-time
Language Requirements: German (Fluent), English (B2+)
Salary: Competitive with benefits
Start Date: ASAP

About the Role:

We are looking for a German-speaking Customer Support Representative to join our team remotely from Porto, Portugal. In this role, you will assist customers by providing excellent support via phone, email, and chat, ensuring a high-quality customer experience.


Responsibilities:
  • Provide top-notch customer service to German-speaking customers.

  • Respond to inquiries via phone, email, and chat efficiently and professionally.

  • Troubleshoot issues and provide solutions to customer concerns.

  • Maintain accurate records of customer interactions.

  • Collaborate with internal teams to escalate and resolve complex issues.


Requirements:
  • Fluent in German (written and spoken).

  • B2 level or higher in English for internal communication.

  • Must be based in Porto, Portugal.

  • Previous experience in customer service is a plus but not mandatory.

  • Strong problem-solving skills and a customer-focused mindset.

  • Ability to work independently in a remote environment.


Benefits:
  • Remote work flexibility.

  • Competitive salary and performance-based bonuses.

  • Private health insurance.

  • Career growth opportunities in a multinational company.

  • Paid training and ongoing support.

Ready to join? Apply now and become part of a dynamic and international team!

Required profile

Experience

Industry :
Textiles & Apparel
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Customer Service
  • Teamwork
  • Communication

Customer Service / Support Representative Related jobs