Offer summary

Qualifications:

Minimum of 3 years of experience as a Sales Executive or in a relevant role., Background in digital marketing agencies or a similar industry., Strong sales and customer service skills with a proven track record., Exceptional verbal and written communication skills in English..

Key responsibilities:

Manage sales-related administrative duties and documentation as required.

Develop thorough knowledge of the company’s products and services.

Provide excellent customer service support and resolve client grievances.

Work cross-functionally with operations teams to ensure smooth client handover.

Job description

JOB SUMMARY :

The Sales Executive plays a key role in driving revenue growth by closing consultative sales, strategically managing the sales pipeline and building strong relationships to generate new business opportunities for the organization.

KPIs :

Revenue from new business
Number of deals closed
Close rate (Qualified to close)
Number of weekly meeting

KEY RESPONSIBILITIES :

Manage and work on sales related administrative duties & documentation SOPs as and when required
Accurately represent and develop thorough knowledge about the company’s products and services rendered and fulfillment scopes
Efficiently and tightly collect payment of follow up cases and review appointments
Provide excellent customer service support to clients
Work cross functionally with operations/fulfillment teams and ensure smooth handover experience for clients
Provide resolutions to client’s grievances and post-sales commercials issues when necessary
Sustain company’s profitability through excellent relationship management and renewal of retainer clients
Maximum customer retention through ascending or descending (up or down) company’s product or services
To increase company’s profitability through onboarding prospects to clients

KEY QUALIFICATIONS :

Minimum of 3 years of experience as a Sales Executive or in a relevant role.
Background in digital marketing agencies or a similar industry, ideally aligning with Chronos Agency.
Proven experience in managing and engaging with US / AU / EU clients.
Strong sales and customer service skills, with a track record of achieving targets.
Exceptional verbal and written communication skills in English.
Proficiency in Microsoft Office, CRM platforms, and sales software.
Excellent phone etiquette and presentation skills.
Strong negotiation and problem-solving abilities.
In-depth understanding of marketing strategies and negotiation techniques.
Ability to deliver compelling and persuasive presentations.

PS : This role is open to candidates based in SEA.

WHY JOIN US :

Highly Rated Workplace – We have a 4.4/5 Glassdoor rating, with 93% of employees recommending us! 🌟
Career Growth – Rated 4.2/5 for career opportunities, we provide strong professional development 💼
Work-Life Balance – With a 4.5/5 rating, we support flexible, balanced work environments ⚖️
Industry Leader – A Klaviyo Master Elite Partner, helping brands generate $329M+ in revenue 🏆
Global Impact – Work with a diverse team of 80+ experts, serving 500+ clients worldwide 🌎

ENJOY THESE BENEFITS :

Full-time remote work setting
Paid Time Off (30 days annually)
Observance of public holidays
Internet Allowance
Technology Benefit
Health and Wellness Allowance
Maternity and Paternity Benefit
Loyalty Rewards
Performance-based Incentives
Outcome-focused Environment
Hear what our employees say about working with us (link)

GET IN TOUCH :

We encourage you to stay connected with us and follow our social media pages for the latest updates and future job opportunities at Chronos Agency :

We would like to emphasize that all matters related to job openings are conducted exclusively through our official channels. We urge you to exercise caution with any unofficial or suspicious correspondence. If you have any concerns, please do not hesitate to reach out to us directly.

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