Offer summary

Qualifications:

Native speaker of Bahasa Indonesia with a Spouse VISA in Malaysia, Proficient in English (B1/B2 level), Strong analytical skills and creative problem-solving abilities, Ability to manage multiple priorities with attention to detail..

Key responsabilities:

Review and conduct quality control of content to ensure compliance with moderation guidelines.

Approve or disapprove submissions based on established moderation standards.

Conduct secondary web research to provide relevant information based on user searches.

Participate in peer audits and assist in training as needed.

THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA - VIETNAM ADI team is one of the leading staffing company with over 15 years of experience providing full service of staffing and talent management solutions to global and local companies in Asia. Our comprehensive staffing service offers a proactive solution-driven response to our clients and candidates with extensive expertise in specialized IT Staff Outsourcing, Permanent & Contracting Recruitment, Contract Management and Payroll Service with immense professionalism Building on our success we are now operating in Seven Southeast Asian countries Thailand, Indonesia, Philippines, Vietnam, India, Singapore and Malaysia with highly proficient expertise that possesses invaluable market insight and a deep understanding of their respective fields. ADI comprises a passionate team supporting more than 100 international and national companies with a large employee base of 200+ Technical Staff (IT Programmers, System Analyst, Project Managers, Business Analyst, and Others). We believe our employees are our true strength and together with our customers we achieve the corporate objectives by providing tailored and effective solutions to meet the need of our HR business partners. We have the knowledge and expertise to fully address the demands of staffing in the Information Technologies, Banking & Finance, Administration, Management, Telecommunication, Oil & Gas, and Pharmaceutical sectors. ADI prides itself on a continued commitment to delivering the highest levels of service and provide the right people at the right time with the right skills. THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA - VIETNAM

Job description

Start Date 1st April

Language: Bahasa Indonesia

Natives with Spouse VISA in Malaysia

Contract Duration - 3 months contract renewable depending upon the project

Native speakers - Yes

English Skills - Yes (B1/B2)

Work mode: WFH

Working days/hours: Monday to Friday/Normal office hours

Location Malaysia

Interview process: Online assessment > Operations interview > Selection > Offer

The key job responsibilities include the following:

Review content (Text/Image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (For example slurs, cuss words, adult content and uncivil content)
Become and remain knowledgeable about online community standards Thoroughly check content with quality and accuracy
Approve or disapprove new and changed submissions based on the Moderation Guidelines
In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity
Understanding client policies and guidelines, and making decisions based on them.
Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions
Proven ability to balance multiple priorities and strong attention to detail
Conducting secondary web research to know what users are searching on Google so that relevant information can be provided.
Creative writing, consistent format and citations
To do Peer audits as a part of the process model and also to assist in training as per need
All KPI related tasks must be followed & adhered to avoid business impact.