Offer summary

Qualifications:

Excellent verbal and written communication skills in English., Strong organizational abilities and proficiency in scheduling tools., Experience in invoicing and administrative support tasks., Prior experience working with American clients is preferred..

Key responsabilities:

Initiate contact with leads through calls and emails to provide information and answer queries.

Manage and set appointments, ensuring a smooth scheduling process.

Coordinate and organize schedules for the team to optimize time management.

Handle invoicing tasks, ensuring accuracy and timeliness in billing procedures.

Job description

We are a global BPO company on the lookout for a Virtual Assistant (Admin Support). As a Virtual Assistant, you will play a crucial part in supporting our teams operations, engaging with leads, and ensuring efficient scheduling and invoicing processes.

Position: Full-time/Remote

Starting Date: Jan 2024

Language: English

Key Responsibilities

Lead Communication: Initiate contact with leads through calls and emails to provide information, answer queries, and establish connections
Appointment Setting: Efficiently manage and set appointments, ensuring a smooth scheduling process for both clients and internal stakeholder
Scheduling: Coordinate and organize daily, weekly and monthly schedules for the team, optimizing time management
Invoicing: Handle invoicing tasks, ensuring accuracy and timeliness in billing procedures
Administrative Support: Provide comprehensive administrative support, including data entry, document organization, and general office tasks
Spreadsheet Proficiency: Utilize spreadsheet software to track and manage various aspects of the business, demonstrating strong proficiency in spreadsheet applications
Remote Collaboration: Work effectively in a remote setting, collaborating with team members and stakeholders, particularly those based in the United States.

Requirements:

Able to work in the US Central Time Zone
Available for a full-time commitment to meet business needs
Excellent verbal and written communication skills in English, with the ability to interact professionally with the leads and team members
Strong organizational abilities
Proficient in using various tools and software for scheduling, communication, and invoicing
Prior experience working with American clients or in an American business environment is highly preferred

Industry

Outsourcing/Offshoring

Employment Type

Full-time

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