Bachelor’s degree preferred, or relevant experience in lieu of a BA., Proficient with Microsoft Office Suite and Adobe Acrobat., Minimum of 2 years in customer service and administrative roles., Strong communication skills and attention to detail are essential..
Key responsabilities:
Collect and guide subcontractors through suitability and credentialing processes.
Utilize Podio for documentation and data tracking.
Create and submit process and status reports as needed.
Maintain active communication with stakeholders via email and phone.
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Military Veterans struggle to quantify their unique experience into a powerful value proposition to civilian employers...we know because we have been there done that. But Veterans have a unique skill set that directly translates to project management, regardless of their particular military occupational specialty or rank. The problem is that most Veterans don't realize that this equals project management experience or know how to capitalize on it to build a solid bridge to a lucrative post-service career as a Project Manager.Who we are: We are a Veteran Owned company, and our employees are affiliated with the military in various ways. We only took off the uniform, not our oath to our brothers and sisters; not one of them gets left behind.What we do: We help Military Service Members, Veterans & Professionals achieve Meaningful, Lucrative Careers by: 1. Inspiring them with a clear, meaningful, lucrative end-state as a career project, human resources, cyber security, or general manager. 2. Training them to deliver project and operational success and obtain associated management credentials.3. Preparing them for CIVDIV reintegration with the DOD SkillBridge Program, professional resumes, interview skills, and social media savvy.4. Placing them into meaningful, lucrative careers.Services Available:- We Help Military Service Members & Veterans Achieve Meaningful, Lucrative Post-Service Careers by offering:- Certification Training and Preparation (PMP®, PMI-ACP®, CAPM®, PSM™,aPHR®, Sec+®, CM®, & custom training upon request)- DoD Approved SkillBridge Program Management--We can host your program and residents- Talent Services for Corporate America- Career Services for Job Seekers
DoD SkillBridge Provider: Vets2PM Host Company: Strategic Communications
Location:Remote - but only apply if you are interested in living / working in the following states: MA, NH, RI, Washington, DC, VA, MD after the internship (for a potential job offer)
Must be active-duty U.S. Military Service Member who qualifies for participation in the DoD SkillBridge Program.
Based in Natick, Massachusetts, StratComm, Inc. is a project management firm providing technology solutions, training, content development, and advanced business consulting services. Now celebrating our 40th year in business, we serve the needs of Fortune 500 companies, 19 federal agencies, and all branches of the Armed Forces. We manage large, high-profile, often mission-critical programs worldwide for leading organizations such as IBM, VMware, Goldman Sachs, the U.S. Navy, the U.S Air Force, the U.S. Department of State, Department of Veterans Affairs, USAID, Treasury, and many other prominent companies and government agencies.
Our firm manages nearly 1,000 part time subcontractors who perform work for the Social Security Administration (SSA). A Project Coordinator is responsible for working with SSA offices across the country and overseeing the processing of all applicants through suitability and credentialing.
Reporting to the Recruitment Manager, the Project Coordinator (PC) will need to be extremely well organized, able to work with multiple stakeholders, and able to work directly with the SSA Hearing Office management and staff members, as well as subcontractors. The PC will work under tight deadlines in a high-volume environment, and will exhibit excellent attention to detail and a familiarity with manipulating data and understanding the impact suitability and credentialing has on the SSA program as a whole. To ensure success, the PC needs to have demonstrated interpersonal and organizational skills, the ability to multi-task, an exemplary phone manner, and a desire to provide a high level of service for the client and staff.
Key Responsibilities include but are not limited to the following:
Collect all necessary documentation and guide subcontractors through the suitability and credentialing processes
Send initial forms to subcontractors to initiate the suitability process
Utilize Podio to document actions taken and track data
Complete e-QIP process for each subcontractor, including fingerprint appointment coordination
Create and submit process and status reports, as requested
Adhere to existing procedures and processes
Monitor email inboxes and maintain active daily communications, both by phone and email
Notify POC if anything comes from Client that needs to be addressed by them
Work with and support the Project Manager and Assistant Project Managers to uphold all contractual requirements with the SSA
Issue and maintain annual compliance requirements and documentation for completion
Perform quality control on documentation received from prospective subcontractors
Systems management of candidate and subcontractor database including updating and inputting data
Suggestions for improving tracking and workflow as identified or needed
Qualifications:
Bachelor’s degree preferred (relevant experience may be considered in lieu of a BA)
Proficient with Microsoft Office Suite, and Adobe Acrobat
Minimum of 2 years of demonstrated Customer Service and administrative responsibility (e.g., call center, customer support)
Be able to work cross functionally with other project management teams
Extremely detail-oriented and well-organized
Able to accurately resolve issues in a timely manner
Ability to take initiative, work independently, and meet strict deadlines
Strong communication and customer service skills required (oral and written)
Excellent typing skills
Any experience with Accounts Payable/Accounts receivable or a Finance background is highly desirable.
Vets2PM Provides:
Mentorship and guidance via regular SkillBridge Intern Zoom Meetings.
Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.
Other:
Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.
Required profile
Experience
Industry :
Professional Training & Coaching
Spoken language(s):
English
Check out the description to know which languages are mandatory.