Minimum 2 years of experience in an administrative or rostering role, preferably in NDIS or healthcare., Excellent interpersonal and communication skills are essential., Strong organizational skills with attention to detail and ability to manage multiple tasks efficiently., Experience working for an Australian client or business is required..
Key responsabilities:
Provide high-level administrative support to the Disability and Allied Health departments.
Assist the Rostering Manager in creating and maintaining staff rosters and coordinating schedules.
Handle client inquiries and ensure services are delivered with a client-focused approach.
Maintain accurate client records and ensure compliance with NDIS standards and regulations.
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๐ฃ๐ฒ๐ผ๐ฝ๐น๐ฒ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐ - ๐๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ข๐ณ๐ณ๐๐ต๐ผ๐ฟ๐ฒ ๐ฆ๐๐ฎ๐ณ๐ณ๐ถ๐ป๐ด ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐Our mission is to partner with leaders to scale businesses worldwide, offering tailored offshore solutions that tap into a global talent pool to deliver efficiency and outstanding performance.๐ช๐ต๐ ๐ฝ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ ๐๐ถ๐๐ต ๐๐?โข ๐๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ง๐ฎ๐น๐ฒ๐ป๐ ๐ณ๐ผ๐ฟ ๐๐ถ๐ด๐ต ๐ฃ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ: Handpicked top talent aligns with your specific needs for optimal results.โข ๐๐๐๐๐ผ๐บ๐ถ๐๐ฒ๐ฑ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: Accelerate your growth with our bespoke offshore teams.โข ๐๐ป๐๐ฝ๐ถ๐ฟ๐ถ๐ป๐ด ๐๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฒ ๐๐ผ๐๐ฎ๐น๐๐: We fuel loyalty, promoting high retention rates via unique employee engagement programs.โข ๐จ๐ป๐บ๐ฎ๐๐ฐ๐ต๐ฒ๐ฑ ๐ฆ๐ฎ๐๐ถ๐ป๐ด๐: Save up to 70% on labor costs with our transparent pricing.โข ๐ฆ๐ฒ๐ฐ๐๐ฟ๐ฒ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ: Leverage our seasoned professionals' advanced tech skills for robust security and seamless delivery.โข ๐๐ฑ๐ฎ๐ฝ๐๐ฎ๐ฏ๐น๐ฒ ๐ช๐ผ๐ฟ๐ธ ๐ ๐ผ๐ฑ๐ฒ๐น๐: Embracing a "Remote-First, Client-Centric" approach, we flexibly offer remote, hybrid, or office-based models to match your preferences, championing your needs in the ever-evolving business landscape.โข ๐๐ผ๐บ๐ฝ๐ฟ๐ฒ๐ต๐ฒ๐ป๐๐ถ๐๐ฒ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ: We ensure smooth offshore operations with comprehensive management, administrative support, and regulatory services.PeoplePartners is a global force in shaping the future of work, unlocking growth, and delivering extraordinary results. Are you ready to leverage global talent for exceptional performance and significant cost savings? Partner with us and watch your business transcend borders and exceed expectations. ๐๐ผ๐ป๐๐ฎ๐ฐ๐:๐ข Level 6 / 316 Adelaide Street Brisbane, Queensland 4000๐ง info@peoplepartnersbpo.com๐1300 309 484
We are now looking for an organized, client-focused individual to join our team as an AU Rostering Assistant (NDIS). This is an exciting opportunity to contribute to a growing and impactful organization that strives to make a real difference in the lives of people with disabilities. As the AU Rostering Assistant (NDIS), you will play a key role in supporting our Disability and Allied Health departments by providing high-level administrative support and assisting with rostering duties. You will work closely with the Rostering Manager to ensure accurate scheduling and coordination of staff to meet client needs. Your role is essential in maintaining smooth operational processes and ensuring that our clients receive the best possible care.
Job Description
In this role, your primary responsibilities will include:
Administrative Support:
Provide high-level administrative assistance to the Disability and Allied Health departments.
Maintain accurate and up-to-date client records and data.
Handle client inquiries and assist in coordinating services for clients with a focus on responsiveness and empathy.
Rostering Assistance:
Assist the Rostering Manager with creating and maintaining staff rosters.
Coordinate schedules for staff to ensure optimal service delivery to clients.
Monitor changes in client needs and adjust rosters accordingly.
Ensure all rosters comply with NDIS standards and regulations.
Client Focused Service:
Demonstrate a genuine client-focused approach by showing empathy and interest in their needs.
Represent the company in a professional, friendly, and courteous manner.
Uphold confidentiality always regarding client and company information.
Accuracy & Organization:
Ensure all tasks and documents are completed with attention to detail and accuracy.
Prioritize tasks and organize workloads effectively to meet deadlines.
Double-check work as necessary to ensure the highest level of precision.
Collaboration & Professional Development:
Work both independently and cooperatively with other team members.
Contribute to a positive work environment through open communication and teamwork.
Demonstrate a commitment to ongoing professional development and training.
Requirements
Minimum 2 years of relevant experience in an administrative or rostering role, preferably within the NDIS or healthcare industry.
Experience working for an Australian Client/Business is required.
Excellent interpersonal and communication skills.
Strong organizational skills and attention to detail.
Ability to handle sensitive client information with absolute confidentiality.
Demonstrated commitment to high-quality customer service.
Ability to prioritize and manage multiple tasks efficiently.
Preferred Qualifications & Experience:
Previous experience working within the NDIS sector is highly desirable.
Familiarity with rostering systems and scheduling tools.
Relevant certifications or training in disability support, administration, or similar fields (desirable).
Skills & Attributes:
Client-focused with genuine empathy for people with disabilities.
Strong attention to detail and accuracy in all tasks.
Excellent time management and problem-solving abilities.
Ability to work independently while being a strong team player.
Professional presentation and a positive, friendly attitude.
A proactive approach to personal and professional development.
Benefits
Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.