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extra parental leave
Remote: 
Full Remote
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Offer summary

Qualifications:

Strong communication skills to foster personal connections., Experience in customer support or related fields is preferred., Ability to work independently in a remote environment., A proactive approach to problem-solving and customer engagement..

Key responsabilities:

  • Assist in creating a seamless customer experience through guided support.
  • Collaborate with team members to enhance service delivery.
  • Engage with customers to understand their needs and provide tailored solutions.
  • Contribute to the development of Guided CX solutions that improve user satisfaction.

Glance logo
Glance SME http://www.glance.net/
51 - 200 Employees
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Job description

Hello,


Thank you for your interest in working with Glance.  We are happy to receive your application for future opportunities.  We encourage you to add a cover letter to inform us of your specific area of interest.  


About Us

At Glance, we believe that personal connection makes a world of difference. That’s why our mission is to power seamless personal support at critical moments. By joining the team at Glance, you'll be helping bring to life Guided CX solutions that are laser-focused on delivering a seamless, personal, guided experience in the digital world. When a customer gets hands-on, personal expertise, they’re more likely to feel confident in their decisions, complete a task faster, and just feel more supported. With Glance, the right kind of support at the right moment isn’t just possible, it’s easy, light … and life-changing. 


Work Location

Glance works primarily remotely.  For local team members, we have opportunities to visit our office in Wakefield for collaboration and meetings.  

 

Benefits & Culture

Learn more about working at Glance here.

At Glance, we take culture seriously. Each of us strives to deliver results that delight our customers. We're a transparent organization that places a high value on trust, and positive intent. We value and seek diversity and embrace work/life balance for our team. We offer our team an excellent insurance package, 401k plan, and time-off benefits. 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Teamwork
  • Trustworthiness

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