Associate Product Owner, Monitoring (US)

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. 
 
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. 
 
We are seeking a Product Owner to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement. 
 
Who You Are: 

• You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. 
• As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. 
• An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. 
• A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. 

What You'll Do 
  
A successful Product Owner will facilitate all aspects of product roadmap and drive the activities of the corresponding teams responsible for building, integrating, or enhancing any new or existing products within their respective portfolio. These efforts will align with the product roadmap and follow Agile methodology. The Product Owner will coordinate and initiate the appropriate vertical/product strategy, working closely with a cross-functional SWAT POD that includes QA, Scrum Master, Architects and Developers. They will ensure seamless and scalable integration, maximize product reusability and repeatability, and focus on revenue growth to support new logo strategic client acquisitions, improved customer experience, and effective teamwork.   
 
Responsibilities: 

• Work closely with product leadership to plan and coordinate the execution and delivery of the product roadmap. 
• Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features, and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement. 
• Validate specifications with internal and external stakeholders to ensure they align with articulated business requirements and deliver the expected results. 
• Document new features, including strategic processes and API integrations, and communicate functionality to end users. 
• Actively measure and analyze existing products to identify opportunities for innovation and improvement. 
• Integrate performance metrics, usability studies, research, and market analysis into product requirements to enhance user satisfaction. 
• Demonstrate a willingness to experiment, iterate, innovate, and learn from failure. 
• Explore, evaluate, recommend, and apply new and alternative technologies. 
• Collaborate with sales, customer success managers, solution experts, technical experts, and partners across multiple functions and geographic locations to present and position current and future product offerings. 

  
What You May Need to be Successful: 

• Bachelor’s degree in Business, Technology, or a related field or equivalent experience. 
• 2+ years of experience in Product Owner or a related role, preferably in a global or publicly traded organization, with practical experience in Agile methodologies. 
• Familiarity with product and software development tools, techniques, and Agile frameworks. 
• Have a strong passion for user-centered design and development. 
• Excellent listening skills and the ability to ask insightful questions for effective knowledge gathering. 
• Strong analytical skills with the ability to synthesize data from various sources, identify issues, draw conclusions, and develop practical solutions. 
• Proven ability to self-manage and drive results, including strong organizational, prioritization, and time management skills. 
• Demonstrated expertise in creating value through enterprise technology, data, and application architecture principles. 
• A collaborative team player who respects others while also being capable of working independently. 
• Curious, proactive, and eager to learn. 
• Experience in monitoring or compliance space is a plus, not required .  

Why First Advantage is Your Next Big Career Move   
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. 

What Are You Waiting For? Apply Today! 
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! 
 
The salary range for this position is approximately $70,000-95,000 USD base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. 

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.