Offer summary

Qualifications:

Bachelor’s degree required., 1+ years’ experience coordinating logistics., Strong organizational skills and ability to manage multiple projects., Working knowledge of digital marketing is preferred..

Key responsabilities:

Manage event registration sites using CVENT and monitor registrations.

Communicate with vendors and participants to ensure smooth workshop execution.

Run virtual workshops and programs, including managing calendar holds.

Collaborate with account managers to support business development initiatives.

Job description

Description

Program Services Coordinator, Program Services

What You’ll Do

You will be successful in this position if you are passionate about customer service and are known for exceeding expectations. You need to be hyper-organized and completely comfortable working in a fast-paced, deadline driven, virtual environment. You need to be self-motivated and able to work across multiple projects in different time zones. You will work closely with your Program Service Director to manage and execute the logistical pieces of each of your assigned programs.

A Day in the Life

Deliverables

Build, send tests and manage event registration sites using CVENT
Pull RSVP reports for each program, monitor number of registrations and use recruitment tactics provided when registration is low
Manage communications with AV vendor as needed for your workshops
Send calendar holds to accepted participants and keep calendar holds updated
Monitor the shared inbox to reply all emails in a timely manner
Run workshops virtually in the evening up to three times a month
Run programs digitally, remotely, during congresses
Update master tracker tasks daily
Complete program closeouts, including finalizing participant lists and sending proper deliverables post-event

Internal Responsibility

Communicate with Accounts team to monitor status of assigned workshops

Business Development

Partner with account managers and cross-functional teams to support Vaniam Group business development initiatives

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

Bachelor’s degree
1+ years’ experience coordinating logistics

Skills and Competencies

You must be able to execute all deliverables according to both client and internal timelines
You must be able to successfully balance multiple projects concurrently
Working knowledge of digital marketing

Travel Requirements

Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (<5% travel expected)

The Team You’ll Work Closest With

You will work closely with your Curio Program Service Director as well as their counterparts on the Curio Account team. You may be HCP and client-facing during the planning stages of the program (via phone and email) as well as the on-site execution.

Why You’ll Love Us

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility

Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Emphasis on personal wellness

Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries, etc
Employee assistance programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $55,000 - $60,000. Salary is one component of the total earnings and rewards package offered.

About Us

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit  www.VaniamGroup.com

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