Nordic Speaking Customer Service for Airline Reservations Department in Greece
Offer summary
Qualifications:
Fluency in at least one Nordic language (Danish, Norwegian, Swedish, or Finnish) and English., Strong communication skills, both verbal and written., Ability to work well under pressure while multitasking., Familiarity with customer service software and booking systems..Key responsabilities:
- Provide exceptional customer service to Nordic-speaking clients through phone, email, and chat support.
- Assist customers with airline reservations, changes, and cancellations while ensuring compliance with company policies.
- Guide customers through the booking process, providing accurate information on routes, fares, and travel policies.
- Document all customer interactions and transactions efficiently in our database.
Job description
Patrique Mercier Recruitment is a leading agency that specializes in connecting multilingual professionals with exciting job opportunities worldwide.
We are pleased to announce a new entry-level vacancy for a Nordic Speaking Customer Service Representative within the Airline Reservations Department in Greece with free relocation!
This role provides a unique chance to merge your passion for travel and customer service while living in one of Europe’s most vibrant countries. As part of a dedicated team, you will assist Nordic-speaking customers with inquiries related to bookings, cancellations, and travel arrangements, ensuring a seamless and enjoyable experience for travelers.
Our commitment is to empower candidates in their career endeavors, and we are here to support you every step of the way as you take on this rewarding position in Greece.
Responsibilities
- Provide exceptional customer service to Nordic-speaking clients through phone, email, and chat support.
- Assist customers with airline reservations, changes, and cancellations while ensuring compliance with company policies.
- Guide customers through the booking process, providing accurate information on routes, fares, and travel policies.
- Document all customer interactions and transactions efficiently in our database.
- Collaborate with team members to tackle complex customer issues and improve service quality.
- Stay updated on airline products, services, and industry trends to provide informed customer support.
Requirements
- Fluency in at least one Nordic language (Danish, Norwegian, Swedish or Finnish) and English.
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication skills, both verbal and written.
- Ability to work well under pressure while multitasking.
- Familiarity with customer service software and booking systems.
- Detail-oriented with excellent problem-solving skills.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Other Skills
- Customer Service
- Communication
- Problem Solving
- Multitasking
- Detail Oriented
- Time Management
- Teamwork
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