Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Passion for gaming and knowledge of esports., Ability to handle customer inquiries with patience and empathy..

Key responsabilities:

Provide exceptional customer support in Dutch for gaming and esports inquiries.

Assist customers with account management, technical issues, and game-related questions.

Document customer interactions accurately in the support system.

Collaborate with team members to enhance the customer experience.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Dutch Speaking Customer Support representative in the Gaming & Esports Department. If you're a gaming enthusiast looking to start your career in a vibrant industry, this is the perfect job for you!

In this role, you will assist Dutch-speaking customers with their queries and issues related to gaming products and esports events. You'll be the friendly voice guiding players through their gaming experience and ensuring they receive top-notch support.

Join a passionate team and immerse yourself in the dynamic world of gaming and esports, where your love for gaming can translate into a fulfilling career. This is a fantastic opportunity to grow and develop your skills in a supportive environment!

Responsibilities

Provide exceptional customer support in Dutch for gaming and esports inquiries
Willingness to relocate to Greece - remote work only within Greece
Assist customers with account management, technical issues, and game-related questions
Troubleshoot issues and offer solutions in a timely manner
Document customer interactions accurately in the support system
Collaborate with team members to enhance the customer experience
Stay informed about new games, esports events, and industry trends

Requirements

Fluency in Dutch and English, both written and spoken
Passion for gaming and knowledge of esports
Strong communication and interpersonal skills
Ability to handle customer inquiries with patience and empathy
Prior experience in customer service is a plus but not required
Willingness to learn and grow in a fast-paced environment
Team player with a positive and proactive attitude

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile