German Speaking Customer Support for Online Music & Podcast Department in Greece
Offer summary
Qualifications:
Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Customer-focused mindset with a passion for music and podcasts., Detail-oriented with excellent problem-solving abilities..Key responsabilities:
- Deliver exceptional customer support in German for music and podcast-related inquiries.
- Troubleshoot and resolve customer issues efficiently.
- Guide users on how to utilize platform features and services.
- Document customer interactions accurately for record-keeping.
Job description
Patrique Mercier Recruitment is delighted to present an exciting entry-level opportunity for a German Speaking Customer Support representative in the Online Music & Podcast Department, located in Greece with free relocation!
If you have a passion for music and podcasts and love assisting others, this role is just for you.
In this position, you will provide support to German-speaking customers by addressing inquiries related to online music and podcast services. Your role will involve troubleshooting issues, guiding users through features, and ensuring that customers have a positive experience exploring their favorite content.
Join a vibrant team in a dynamic environment that celebrates creativity and innovation in the music and podcast industry. This opportunity allows you to contribute to the enjoyment of music lovers while working in one of the most picturesque countries in the world!
Responsibilities
- Deliver exceptional customer support in German for music and podcast-related inquiries
- Troubleshoot and resolve customer issues efficiently
- Guide users on how to utilize platform features and services
- Document customer interactions accurately for record-keeping
- Collaborate with team members to improve service quality
- Stay informed on industry trends and new content
Requirements
- Fluency in German and English, both written and spoken
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Customer-focused mindset with a passion for music and podcasts
- Detail-oriented with excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Familiarity with streaming services and audio content platforms is a plus
- Team player with a proactive approach to customer service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Social Skills
- Communication
- Problem Solving
- Detail Oriented
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