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Slovenian Speaking Customer Support for Transportation Services Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovenian and English, both written and spoken., Previous experience in customer support is preferred., Strong communication and interpersonal skills., Detail-oriented with problem-solving abilities..

Key responsabilities:

  • Provide top-tier customer support in Slovenian for transportation service inquiries.
  • Assist clients with booking requests, cancellations, and service-related questions.
  • Troubleshoot and resolve customer complaints professionally.
  • Document customer interactions accurately to maintain service quality.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to announce an excellent opportunity for a Slovenian Speaking Customer Support representative within the Transportation Services Department. Join a forward-thinking organization committed to providing exceptional service while utilizing your language skills to assist clients effectively.

This opportunity allows you to experience the rich culture and lifestyle of Athens while building a rewarding career or just enjoy several months in sunny destination with competitive conditions.

In this role, you will engage with Slovenian-speaking customers, providing assistance with their transportation inquiries, issues, and service information. Your role will be pivotal in ensuring that customers have a seamless experience, and your proactive approach will greatly contribute to customer satisfaction.

Become a part of a dynamic team that values innovation, communication, and customer care. This position offers a chance to make a meaningful impact in the transportation sector while working in a supportive environment!

Responsibilities
  • Provide top-tier customer support in Slovenian for transportation service inquiries
  • Assist clients with booking requests, cancellations, and service-related questions
  • Troubleshoot and resolve customer complaints professionally
  • Document customer interactions accurately to maintain service quality
  • Collaborate with team members and other departments to improve customer service
  • Stay updated on transportation services, policies, and industry trends

Requirements

  • Fluency in Slovenian and English, both written and spoken
  • Willingness to relocate to Greece
  • Remote only in Greece
  • Previous experience in customer support is preferred
  • Strong communication and interpersonal skills
  • Detail-oriented and skilled in problem-solving
  • Ability to thrive in a fast-paced environment
  • Passion for customer service with a team-oriented attitude
  • Experience in the transportation or logistics sector is a plus

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
SlovenianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork

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