Offer summary

Qualifications:

Fluency in Dutch and proficiency in English, both written and spoken., Excellent communication and interpersonal skills., Ability to work in a fast-paced environment and manage multiple tasks., Computer literate with a positive attitude and a customer-first mindset..

Key responsabilities:

Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.

Assist customers with order inquiries, delivery issues, and product information.

Document customer interactions thoroughly in the database for accurate records.

Collaborate with team members to resolve customer inquiries and report feedback for service improvement.

Job description

Patrique Mercier Recruitment is your gateway to exciting career opportunities across Europe. We are currently seeking enthusiastic candidates for the role of Dutch Speaking Customer Service Representative in the Grocery Delivery Services Department in sunny Greece!

This entry-level position is perfect for individuals who are eager to start their careers in customer service while making a meaningful impact in a fast-growing industry.

As a crucial part of the team, you will assist Dutch-speaking customers with their inquiries, provide support regarding grocery deliveries, and ensure a seamless shopping experience. Join our dynamic team at Patrique Mercier Recruitment and get ready to embark on a rewarding professional journey.

Responsibilities

Provide exceptional customer service to Dutch-speaking clients through various channels including phone, email, and chat
Assist customers with order inquiries, delivery issues, and product information
Document customer interactions thoroughly in the database to ensure accurate records
Collaborate with team members to resolve customer inquiries in a timely manner
Report customer feedback and suggest improvements to enhance service delivery
Participate in ongoing training to stay updated with the company's products and services

Requirements

Fluency in Dutch and proficiency in English (both written and spoken)
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; a passion for customer service is essential
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks
Computer literate with the ability to adapt to new technologies
Positive attitude with a customer-first mindset
Willingness to grow and develop within the company

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile