Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Customer-focused approach with a positive attitude., Basic computer proficiency and familiarity with customer support software is a plus..

Key responsabilities:

Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.

Assist customers with inquiries about home appliance products and services.

Resolve customer complaints promptly and effectively.

Document customer interactions and maintain accurate records.

Job description

Patrique Mercier Recruitment is thrilled to offer an exciting entry-level opportunity for a Dutch Speaking Customer Care representative in our Home Appliances Department located in Greece! This position is ideal for individuals seeking to develop their skills in customer service while supporting our valued customers in the home appliances sector.

As a Dutch Speaking Customer Care representative, you will handle inquiries from Dutch-speaking clients regarding our home appliance products. Your role will involve helping customers navigate product-related questions, troubleshooting issues, and ensuring that they have a satisfying experience with our offerings.

This is a fantastic opportunity to join a supportive team and start a rewarding career in a booming industry!

Responsibilities

Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat
Assist customers with inquiries about home appliance products and services
Resolve customer complaints promptly and effectively
Document customer interactions and maintain accurate records
Work collaboratively with team members to enhance service quality
Participate in training sessions to grow product knowledge and customer service skills
Stay informed about the latest trends and developments in home appliances

Requirements

Fluency in Dutch and English, both written and spoken
No prior experience required; recent graduates are encouraged to apply
Strong communication and interpersonal skills
Customer-focused approach with a positive attitude
Willingness to learn and adapt in a dynamic environment
Basic computer proficiency and familiarity with customer support software is a plus
Ability to work both independently and as part of a team
Interest in home appliances and related technology is a bonus

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )

Required profile