Account Executive

At Calabrio, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform Calabrio ONE, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights at lightning speed.

We're growing our sales team and we're looking to bring on an entrepreneurial and experienced Account Executive to drive revenue and hunt new business for Calabrio, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to manage and close a pipeline of opportunities, while working closely with other Calabrio resources and presales teams.

What You’ll Be Doing (Key Responsibilities):

• Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
• Qualify and manage leads through the full sales cycle
• Develop and maintain strong relationships with key decision makers
• Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
• Effectively gather intelligence on markets, prospects, and competition using various resources
• Meet or exceed quota expectations

Requirements

• 7+ years’ experience selling complex B2B software product(s)
• Outstanding negotiation skills
• Excellent communication and presentation skills, particularly via e-mail and by phone
• Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
• Light travel to industry conferences and meetings with key prospects
• Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
• Consistent history of overachievement, with demonstrated success of multi-year quota achievement
• An accountable team player with a tenacious drive to win
• A college or university degree; technical disciplines or backgrounds are preferred
• Experienced in using Salesforce CRM to manage sales cycle
• Ability to travel up to 50%

Benefits

You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio: 

• Global team recognized for their passion for innovation. 

• Innovative product culture and project exposure. 

• Training and development from industry-leading experts. 

• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. 

Our Power is Our People, driven by Our Core Values:

                  Relentless Innovation: Kick status in the quo.

                  Customer Obsessed: Put the customer first. Always.

                  Results Matter: Take action that impacts. Every day.

                  Ignited by Our Diversity: Invite inspiration from everyone.

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).  As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!

About Calabrio:

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplaces, Great Place to Work UK, named one of BC’s Top Employers, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal. 

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.