Account Executive

ConnectureDRX is seeking an Account Manager to join our team. This exciting opportunity will allow you to learn new technology and work with a reputable company backed by a knowledgeable team.  The incumbent will identify the needs of the customer, demonstrate the benefits of the software and enhance relationships with existing customers. The ideal candidate is an inquisitive, self-starter who is interested in finding the best solution to fit the needs of our customers.

Primary Responsibilities:

• Generating new business and fostering relationships with current clients.
• Ensuring sales metrics are exceeded and well documented.
• Collaborating with team members and leaders to improve the customer experience.
• Mastering the product portfolio to articulate value via presentations and proposals, ensuring that solutions and services are aligned to client needs.
• Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships to effectively close business.
• Resolving prospective client concerns and inquiries throughout the sales process to promote a positive customer experience.
• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity to consistently meet annual sales goals.
• Attend and present at external customer meetings, conferences, tradeshows, and internal company functions, to aid business development.
• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods to optimize quality of service, business growth, and customer satisfaction.
• Monitors and report on market and competitor activities and provide relevant reports and information.
• Quota carrying position
• Other duties as assigned.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 5 years software experience in healthcare industry. Medicare experience preferred.
• Proven track record of meeting or exceeding sales quota and developing and managing a consistent sales pipeline.
• Understanding of Medicare/health plan/insurance experience preferred
• Ability to travel up to 25% of the work week on average.
• Comfortable presenting in front of executives, supervisors and end users in person or via web conferencing
• Superior oral, written and presentation skills.
• Excellent interpersonal and communication skills, especially effective listening and customer orientation mastery
• Adaptable and responsive to innovation and change, identifying areas for improvement, to support business success.
• Demonstrates personal accountability, excellence and integrity.
• Results driven professional with the ability to work well and deliver under pressure in a fast-paced environment remotely.
• Organized, detail and task oriented, excellent follow-up skills
• Creative problem solver, able to quickly resolve issues and negotiate any challenges that occur with customers
• Fluency in Microsoft Outlook, Word, Excel and PowerPoint, Teams, WebEx, Zoom
• Medicare Industry Knowledge preferred
• Other duties as assigned

Working Environment:

This role may occasionally come into contact with Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.

Expected Hours of Work:

Some flexibility in hours is allowed, but the employee must be available during the "core" work hours.

Travel:

25%

AAP/EEO Statement:

Harris Computer is an EEO/AA/Disability/Vets Employer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.