Dutch Speaking Customer Support for Home Entertainment Systems Department

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join the Home Entertainment Systems Department. In this role, you will be responsible for assisting customers with inquiries about our products and services, providing them with the support they need to enjoy our cutting-edge home entertainment solutions. If you are fluent in Dutch and have a passion for technology and customer satisfaction, we would love to hear from you!

Responsibilities

• Provide exceptional customer support through various channels including phone, email, and chat in Dutch.
• Assist customers with inquiries regarding home entertainment systems and related products.
• Resolve customer complaints and issues promptly to ensure a positive experience.
• Educate customers about the features and benefits of our products.
• Document customer interactions accurately to improve overall service quality.
• Collaborate with team members to enhance the customer experience and product knowledge.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is a plus.
• Passion for home entertainment technologies and a willingness to learn.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work effectively in a team-oriented environment.
• Experience with customer service software is beneficial.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )