Market Support Specialist

Description

About Inhabit

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.

About Nationwide Compliant

Nationwide Compliant is a technology and service solution for enforcing lease compliance in the multi-family industry.

Job Description

The Market Support Specialist handles the case filing process for designated jurisdictions within the State of Texas. The position will review and prepare cases to be filed via third party agent, electronically or overnight courier. The role also requires occasionally court attendance to represent clients.

This position works with high case volume and daily deadlines and requires attention to detail and accuracy. Excellent time management skills are required along with the ability to work with minimal supervision.

What You'll Do (Functions & Responsibilities)

• Reports to NWC’s Area Director
• Handle case filings and dismissals
• Coordinate and management dockets
• Ensure case information is accurate and complete
• Management of court case results
• Ensure all documents are timely dropped according to company policy for delivery to agents
• Respond to support and clients with questions on case status and documentation in a timely manner
• Receive and handle calls regarding case issues from internal teams
• Alert team members of case delays, errors, or issues

Qualifications

What We're Looking For (Minimum qualifications)

• Experience with case management or other legal office experience is a plus
• Property management experience is a plus
• Excellent organizational, written, and oral communication skills. 
• Proactive and highly organized, with strong time management skills
• Able to meet deadlines and remain calm under pressure

Education Requirements

• Bachelor’s degree preferred or equivalent relevant experience.

Type

• Full Time, Salaried, Exempt

Location

• Houston, TX (Remote)

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short- and Long-Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

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