Service Commercial Manager

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Service Sales Manager is responsible for driving business growth in Japan by providing sustainable strategic and tactical leadership to achieve sales and financial goals. This role requires a comprehensive understanding of the market and competitive landscape to develop effective go-to-market models and sales strategies. Additionally, the Service Sales Manager oversees the execution of these strategies to ensure successful business outcomes.

This position reports to the Director, Service Sales J-KOSEA and is part of the Service Sales group, Japan located in Tokyo, Japan and will be fully remote.

In this role, you will have the opportunity to:

1    Build and lead a Service sales organization and develop new Go To market model. Specifically, develop hybrid channel structure (direct & indirect). Manage on-boarding, performance of multiply channels and minimize channel conflict. 

2    Ensure effective communication, motivational leadership, coaching and performance management of the Service Sales team.  Provide effective leadership of teams in a motivational way and develop talent. Ensure that team have the right tools to reach their goals.

3    Creation and implementation of executable action plan to achieve the quarterly revenue targets across all segments and territories.

4    Provide support to the Sales rep; monitor trends to improve market intelligence.  Develop strategies to improve sales in the region.

5    Drive monthly forecasting process to ensure accurate forecasting in Japan.

6    Maintains contacts key customers.  Ensure that the regional sales teams develop knowledge of all products within the sphere of responsibility as well as sales soft skills. Works in partnership with internal contacts in support, marketing, order fulfilment to meet planned targets.

The essential requirements of the job include

• Proven success working in a field-based role.

• Proven success in penetrating and managing large accounts in BtoB business more than 3years.

• An understanding of the market with life science background. Metrics driven with strong CRM/data analysis and reporting orientation: Lead conversion, funnel strength, win/loss analysis, forecasting, etc.

• More than 5-8 years of experience in channel sales of industrial products, Good communication skills and sales skills; Strategic mind set

• Proven track record of successful sales in bio-pharmaceutical, food, environment, forensics, medical, academia, and other industries, preferably related to Capillary Electrophoreses and Mass Spectrometry, preferred.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Frequent business travel within Japan

It would be a plus if you also possess previous experience in:

• Strong communication and negotiation skills Highest levels of personal and professional integrity, ethics.

• Must be native level of Japanese language. Verbal English communication skills at business level.

At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.