Staff Product Designer - Experiences

In 1977 Christopher Alexander wrote “A Pattern Language” – a book about architecture and urban planning that proposed a framework of reusable solutions to common design problems. Importantly, this was a toolkit, not a blueprint – allowing for flexibility and creativity to cater to specific needs. This thoughtful approach ensures that the environments created are cohesive and functional, but also allows for them to be beautiful and personal.

In a similar sense, we at Mercury are creating a software environment that allows for the most efficient functionality while still being something that people can love and make their own. We’re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful, scalable, and beautifully crafted design.

In pursuit of that, we’re looking to hire a staff product designer for our Experiences group. Experiences is the team that looks after Mercury’s core product experience – all of the things that our customers use every single day – the app, dashboard, navigation, notifications, design system, and more. As our staff designer, you’ll play a critical role in defining & designing best-in-class interactions, patterns, and overall product experiences.

Our design team consists of 40+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A; and Evolve Bank & Trust; Members FDIC.

What you will do at Mercury

1. Take the lead on larger, horizontal, platform-type problems and projects that are 6+ months out. Things that really benefit from design championing them and visualizing what the future could look like (while still focused on things we can actually build)
2. Partner with other designers on high-priority, complex projects to help get things across the finish line, while pushing the boundaries on quality & craft

In addition, you will:

• Work alongside our product teams and executive leadership to make sure we’re building things in a systematic fashion and with the utmost quality
• Operate across the entire design stack, including speccing projects, designing workflows, detailed interactions & prototypes, high-fidelity visuals, and ensuring quality implementation
• Find elegant solutions to customers’ problems and think critically from the customer’s perspective
• Mentor other designers on the team, leading by example to uplevel everyone’s skills
• Imbue everything you make with a feeling of wonder

We believe a successful candidate will have some of the following qualities:

• 10+ years of experience in the design industry
• Enjoy leading high-complexity projects with a broad set of stakeholders
• Ability to successfully leverage the right types of artifacts and communicate at the right altitude to influence company strategy
• Experience collaborating with cross-functional partners to define product strategy
• Ability to design whole systems, not just interface elements or static pages
• Ability to rapidly prototype large scale concepts as well as smaller, more thoughtful individual interactions
• Experience and interest in the entire design stack, including UI/UX, visual design, and interaction design
• Kindness and humility in everyday interactions
• Enjoying working with and mentoring fellow designers of all levels

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $219,800–274,700
• Canadian employees (any location): CAD 193,400–227,500

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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