Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully-managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Join us as part of our fast-paced and innovative Security Operations team where you will work on our flagship XDR products. You’ll be a highly visible member of the team, working closely with the dev team, other stakeholders, and owning roadmap items.

Ideal candidates will be highly technical and have a proven background in building market leading products and services. You must possess a good blend of technical acumen with the ability to work closely with Engineering, with a big-picture vision that you can communicate to customers, partners, and industry analysts. You will work with the latest in technology stacks and participate in product strategy, planning sessions, product design, and requirements gathering. You’re ready and willing to step up, make hard decisions about prioritization, and tradeoffs. You will partner with brilliant engineering teams and architects across the globe to build innovative solutions for real-world problems.

What You Will Do

Collaborate with other Product Managers and teams within Sophos, identifying synergies, flagging dependencies/risks, aimed at delivering cross product and cross business unit deliverables while ensuring that the best company-level decisions are taken.

Maintain knowledge of competitors’ product offerings and assist in identifying market opportunities and gaps in the Sophos offerings to ensure that Sophos products remain competitive and differentiated in the marketplace.

Take the lead in developing requirements and user stories for assigned products with the development teams, working in an agile process.

Develop and foster relationships directly with internal key influencers/leaders (e.g. key engineering leaders and sales engineering staff) to inform and execute product priorities.

Manage expectations with senior product leadership providing status, action plans and recommendations related to the managed product lines.

Work with the Engineering team(s) to ensure that all projects that form part of the strategic product plans are tracking to plan and any issues are addressed promptly or escalated to senior management for resolution

Act as a point of contact for the Product Management team during the product delivery lifecycle providing leadership and decisions to ensure all activities meet plan

What You Will Bring

A good knowledge of cybersecurity products and the market, including the competitive landscape

Understanding of working in collaboration with a diverse range of business functions and customers to drive change and achieve delivery

Experience of working with agile development teams and requirement definition/story breakdown for these teams

Involvement working with UX/UI teams designing a compelling customer experience in software

Track record of preparing and presenting a technical roadmap, prioritising product backlog, and working on product strategy

The ability to weigh critical, well-informed trade-offs and have the data points to defend those decisions

Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains

Experience with or strong understanding of Endpoint Security products

In Canada, the base salary for this role ranges from $110,000 to $184,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Product Manager 2 - SecOps

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