Learning & Development Coordinator

Surgical Notes is now part of Surgical Information Systems---THIS IS A REMOTE POSITION

Since 1996, Surgical Information Systems (“SIS”) has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes. Focused exclusively on perioperative IT, SIS serves over 2200 facilities across the US and Canada.

The SIS product suite is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Health Records (EHRs), Anesthesia Information Management Systems (AIMS), ASC business management, business intelligence and analytics solutions, and revenue cycle services. SIS has been recognized by Black Book Research for nine consecutive years as the No. 1 ranked ASC Technology Vendor[1]. SIS received the Best in KLAS Award in 2022 and 2023 in the ASC Solutions category for SIS Charts, SIS’ EHR solution. SIS has been recognized as one of the Top 100 Healthcare Technology Companies by The Healthcare Technology Report and as a Top Workplace US by Energage for four years in a row (2021-2024).

For more information, visit SISFirst.com.

SIS, the SIS logo, and Surgical Information Systems are trademarks of Surgical Information Systems, LLC. AmkaiSolutions, AmkaiCharts, AmkaiOffice, and AmkaiAnalytics are trademarks of Amkai LLC. AdvantX, Vision, and SurgiSource are trademarks of Source Medical. Other company and product names may be trademarks of their respective owner.

[1]Black Book Research: “Top User-Rated Technology Solutions: Ambulatory Surgical Centers” February 2024, "Top Client/User-Rated Digital Solutions: Ambulatory Surgery Centers" February 2023, “Top Technology Solutions: Ambulatory Surgical Centers” March 2022, “Top Technology Solutions: Ambulatory Surgical Centers” March 2021, “Top Technology Solutions: Ambulatory Surgical Centers” February 2020, “Top Technology Solutions: Ambulatory Surgical Centers” April 2019, “Top Ambulatory Electronic Health Records Solutions: Ambulatory Surgical Centers” April 2018, “Top Electronic Medical Records/Electronic Health Records Vendors” April 2017, & “Top Ambulatory Electronic Health Records Vendors Comparative Performance Result Set of Top EHR Vendors,” May 2016.

The Learning & Development Specialist will assist with the training of new hires and re-training of existing revenue cycle staff on department processes.  This training includes all aspects of Revenue Cycle and Medical Coding as well as leadership, soft skills, and administration. 

ESSENTIAL DUTIES/ RESPONSIBILITIES:
• Train assigned staff both individually and as a group as needed on all processes as directed.  
• Evaluate training progress and competency of trainees. 
• Work with key stakeholders to provide feedback on new hire training and bridge transition from new hire training to departmental productivity. 
• Collaborate with key stakeholders on content for training and assist with developing concise written training guidelines and processes for all department functional areas.   
• Create classroom style interactive training for group training sessions. 
• Create web-based training videos on core functional subjects. 
• Provide training on healthcare administration software.
• Track learning journeys and organize data into reports for analytics.
• Track learning attendance in the learning management system.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

• Experience with Billing, Collections, Account Receivable, or Medical Coding 
• Experience with facilitation, teaching, coaching, or mentoring  
• Ability to work independently and as part of a team  
• Strong attention to detail and speed while working within tight deadlines  
• Exceptional ability to follow oral and written instructions  
• A high degree of flexibility and professionalism  
• Excellent organizational skills  
• Excellent command of written and spoken English
• Experience with UKG Pro Learning

BENEFITS:

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day
• Hybrid environment depending on the role

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates