Senior Health Representative- Peshawar

• ROLE SUMMARY

  The Sr Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory across Pakistan via Digital & F2F interactions.  

  ROLE RESPONSIBILITIES

  • Making professional & skilful presentations to targeted doctors of the assigned territory for business generation.
  • Do constant opportunity scan at network and account level for generating leads for new business and grow existing business.
  • Ensuring adequate knowledge of the products and their competition to establish & communicate the benefit of products to customers/users.
  • Manage a robust KOLs and key customer relationship independently and be able to
  • Updating doctors/chemists contact records list as & when needed with the consent of Category Lead and maintains all call records accordingly through M.I. system.
  • Preparing his/her weekly and monthly call plans and properly follows it to improve coverage of A, B & C class customers as per defined KPIs.
  • Keeping track of competitive activities in his/her geographical area and provide feedback to health representative manager/Country Brand Manager/ Category Lead for onward communication to marketing for rebuttal strategies.
  • Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
  • Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
  • Provide support for enlisting and tenders for responsible hospitals and product portfolio 
  • Managing, monitoring and achieving of key performance parameters; Financial and non-financial KPIs such as activities vs target and call coverage plan
  • Forwards technical queries raised by the doctors to the Medical Division for clarification.
  • Manager a broader geography to cover multiple cities.
  • Ability to constantly rebalance business and customer priorities.
  • Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
  • Prepare and present for monthly business reviews led by the DFM/CBM/Category Lead.
  • Able to work on KAM and chalk out key stake holders for each account.
  • Able to strategize for future areas of growth for his region.
  • Able to keep a track of the projects assigned by marketing and present the progress in business reviews.
  • Ensures stock availability of major promotable products at retail level/ institutions in the region for honoring the prescriptions generated by his/her customers.

  QUALIFICATIONS

  • Bachelor’s degree preferred in Science or Business or a healthcare background (e.g pharmacist) solid knowledge of the industry would be preferred.
  • 2-3 years of selling experience in pharmaceutical field would be preferred
  • Good communication skills with strong written and verbal skills to help build trust and deliver value F2F & virtual interactions. 
  • Digital savviness will be an added advantage.

  ORGANIZATIONAL RELATIONSHIPS

  • Internal stakeholders including but not limited to Account Manager, Health Solution Partner, Brand Marketing, Category leads, Medical
  • External stakeholders: Relevant portfolio HCPs as directed by Manager

  RESOURCES MANAGED

  • Territory target and promotion budget 
  • Individual Contributor in a cross functional team

• #LI_PFE

 
Work Location Assignment: Remote - Field Based

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.