Nordic Speaking Customer Support for Online Marketplace Platform Department
Offer summary
Qualifications:
Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential., Strong commitment to delivering high-quality customer service., Outstanding communication and interpersonal skills., Ability to work effectively in a remote environment with excellent organizational skills..Key responsabilities:
- Deliver exceptional customer support to Nordic-speaking clients through various communication channels.
- Assist customers with queries regarding the online marketplace, ensuring a seamless shopping experience.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance customer satisfaction.
Job description
🌍 Join Our Thriving Marketplace Team! Patrique Mercier Recruitment ES is on the lookout for Nordic Speaking Customer Support representatives to join the Online Marketplace Platform Department! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for helping customers navigate online platforms, we want you!
In this exciting role, you will assist Nordic-speaking customers with their inquiries related to the online marketplace, providing them with the support and guidance they need. Be a part of a dynamic and innovative team while enjoying the opportunity to help others enhance their online shopping experience. If you’re ready to take on this rewarding challenge, apply today!
Your Responsibilities
- Deliver exceptional customer support to Nordic-speaking clients through various communication channels.
- Assist customers with queries regarding the online marketplace, ensuring a seamless shopping experience.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance customer satisfaction.
- Participate in ongoing training to stay informed about marketplace trends and updates.
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or in an online marketplace is advantageous but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a remote environment with excellent organizational skills.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Communication
- Teamwork
- Organizational Skills
- Social Skills
- Problem Solving
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