Product Designer

What We're Looking For

Are you an energetic self-starter who wants to build something big and impactful from the ground up? Do you get excited by taking on a big challenge? Charlie is building the future of banking for the coming wave of millions of tech-comfortable retirees who deserve a bank built from the ground up for their unique needs, a bank they don’t have to get in line for, a bank that comes to them.

As one of the first designers, you’ll be collaborating to create a simple, transparent and delightful banking experience for tech-comfortable retirees. This role reports to the Principal Product Designer and you will be partnering with Product and Engineering on product design, development, and customer experience. We are an early-stage startup and if you’re looking to balance taking ownership while getting ample mentorship, this is the place.

You’d be joining a highly experienced group of founders including our CEO Kevin Nazemi, who served as the Co-Founder and Co-CEO of Oscar Health (NYSE: OSCR), and a company financially supported by some of the most respected FinTech Investors.

Responsibilities

• Envision a user experience specifically tailored to the unique needs of a tech-comfortable and rapidly growing retired population.
• Execution: Translate requirements and user needs into a delightful, beautiful, usable customer experience.
• Adaptation: Design an experience that works equally well across devices, bandwidth availability, and tech competency. Work closely with the founders to implement integrations between consumer experience and infrastructure partners (e.g. core processor, sponsor bank).
• Empathy: Become a staunch advocate for a deeply underserved community.
• Communication: Proactively communicate and collaborate with external and internal customers in your quest to build the best customer journey.
• Growth minded: Experience effectively driving customer growth and product adoption.
• Multitasking: Successfully engage in multiple initiatives simultaneously.
• Connecting: Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Collaborating: Work with developers and subject matter experts to establish the product vision and analyze tradeoffs between usability and performance needs.
  
  

Qualifications

• At least 5-7 years of product design experience, ideally designing scalable mobile applications.
• Excellent verbal, written, presentation and interpersonal communication skills.
• Comfortable with taking ownership of a project.
• Experience organizing and running user testing sessions.
• Organized and results-oriented.
  
  

Benefits

• Equity ownership.
• Competitive compensation.
• Medical, vision and dental coverage (US employees).
• 401k with company match (US employees).
• Three weeks of annual vacation during the first and second years of employment. Four weeks of annual vacation starting in the third year of employment and every year thereafter.
• 8 observed US holidays.
  
  

Our Ethos

Treat every customer as if they were our parents. We value integrity and empathy and work to earn the trust of our customers and community by the choices we make every day. Caring for our customers is at the center of everything for us.