8+ years of direct customer-facing project management experience, 6+ years managing multiple complex projects simultaneously, Completed Bachelor's degree or equivalent experience, Proficiency in MS Office tools including Outlook, Word, Excel, PowerPoint, and Project..
Key responsabilities:
Lead and manage large and complex services projects for customers.
Conduct project kick-offs and create schedules to ensure timely and budget-compliant execution.
Communicate customer status updates, including action items, issues, and risks.
Act as the single point of contact for project issues and conduct project close activities.
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Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
SHI has an exciting opportunity available as a Sr. Project Manager. The Sr. Project Manager will lead and manage large and complex Services projects for SHI’s Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution across our diverse Services portfolio.
This position will report to a Manager within the PMO. This position is remote with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Leading project engagements to achieve the scope as described in Statements of Work.
Conducting project kick offs and creating a project schedule to ensure that the project is executed on time and on budget.
Assembly of the project team based on scope and expertise, establishing roles and responsibilities and then coordinating resources throughout the engagement to ensure tasks are executed appropriately.
Communicating Customer status updates which include action items, issues and risks as well as developing and facilitating mitigation plans.
Executing change requests to project scope, schedule, and or cost as needed.
Acting as the single point of contact for any issues or escalations throughout the project.
Conducting project close activities to confirm deliverables were achieved.
Qualifications
8+ years of direct Customer-facing project management experience
6+ years of experience successfully managing multiple, complex, customer-facing projects at one time
Proficiency in MS office tools – Outlook, Word, Excel, PowerPoint, Project
Required Skills
Ability to succeed in a fast-paced and often-changing environment
Strong written and oral communication skills, ability to articulate information clearly and foster collaboration within the team
Effectively allocate and manage project budget s
Strong interpersonal (collaboration and listening) skills.
Strong decision-making abilities that produce quality results.
Competent and proficient with Microsoft Office products
Strong ability to work independently and in a team-oriented, collaborative environment
Ability to effectively prioritize and execute tasks
Ability to lead and motivate project teams
Problem solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue resolution
Ability to monitor performance in a consistent manner and provide actionable, proactive feedback and/or course corrections
Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Strong leadership skills, management skills, and the ability to lead/motivate a team
Certifications Required
Project Management Professional (PMP) certification or equivalent or
Commitment to become PMP certified within one year of employment
Unique Requirements
Travel to onsite locations as needed, up to 10%
Additional Information
The estimated annual pay range for this position is $80,000 - $160,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.