Director of Product Management

This is a full-time position and not open to contract work.

Company Overview

We're seeking a Product Leadership professional who solves complex healthcare challenges through data-driven, strategic product development. Your approach will leverage data and analytics to validate product decisions and drive meaningful outcomes. With a proven track record of building healthcare technology products, you'll lead critical initiatives that transform our FHIR-based platform and grow our market leadership.

This is a strategic individual contributor role that demands a solution-oriented mindset that can analyze complex healthcare technology landscapes, make evidence-based product decisions, and rapidly develop innovative solutions. You'll address current healthcare fragmentation while anticipating future interoperability needs. This position requires a professional who can synthesize technical complexity, market demands, and user needs into coherent, impactful product strategies that drive meaningful change in digital health technology.

This position is available for fully remote work.

Team Overview

The Product Management team is the bridge between customer needs, technology capabilities, and business objectives, identifying industry challenges and translating them into innovative solutions that grow the business.

What You'll Do:

Product Requirements Documentation (25%)

• Create comprehensive product requirements documentation
• Define functional and non-functional specifications
• Establish stakeholder dependencies and acceptance criteria
• Translate complex healthcare domain requirements into clear engineering specifications
  
  
  

User Experience and Product Optimization (25%)

• Develop detailed user journey flows and personas
• Create end-to-end user journey blueprints
• Use and test products to continuously enhance and optimize user experience
• Monitor KPIs & OKRs to drive data-driven product decisions
  
  
  

Customer and Market Insights (25%)

• Conduct in-depth customer engagement to identify pain points and value drivers
• Perform quantitative and qualitative research
• Analyze market trends and business plans
• Prioritize innovative product enhancements and new product opportunities
  
  
  

Cross-Functional Execution (25%)

• Coordinate with cross-functional teams (Client Success, Solution Consulting, Engagement, Reporting, Commercialization)
• Ensure operational readiness for new products and enhancements
• Manage seamless product launch hand-offs
• Develop and implement client value measurement methodologies
  
  
  

Job Requirements:

• 8+ years of product management experience, demonstrating end-to-end software development expertise from concept to market launch
• 5+ years of proven leadership experience in technology product management
• Healthcare technology domain expertise - understanding of payers and providers; clinical and administrative data (EMR, clinical coding, claims); regulatory (HIPAA, HITRUST); interoperability (FHIR, HL7) and emerging technologies (AI, LLMs)
• A strategic, customer-focused mindset with the ability to leverage data insights to set strategy and iterate on product enhancements
• Exceptional problem-solving skills with proven ability to execute complex initiatives
• Strong leadership skills and ability to influence across teams/organizations
  
  
  

Cultural Fit:

• Passion for healthcare transformation, committed to leveraging interoperability and AI to reimagine consumer healthcare solutions
• Thrives in high-velocity environments characterized by start-up agility, strategic adaptability and entrepreneurial problem solving
• Combines hands-on tactical execution with executive-level strategic thinking
  
  
  

The target salary range for this position is $175,000 - $250,000 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Data shows that women, people of color, and other underrepresented groups may be less likely to apply for jobs unless they believe they are a perfect match. But b.well holds diversity amongst its key values, and we have a strong commitment to building our workforce and products through that lens.

You don't have to check every box in this job description to be a great fit for the role! If you're excited about this position and the prospect of working for b.well, please apply. If it turns out this role isn't for you, there may be other openings that could align with your experience and expertise!

We are committed to an inclusive and diverse b.well. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.