Offer summary

Qualifications:

Fluency in Slovenian and good command of English (both spoken and written), Experience in customer service is preferred, Strong communication and interpersonal skills, Proficient in using customer service software and Microsoft Office applications..

Key responsabilities:

Provide high-quality customer service to Slovenian-speaking clients via various communication channels.

Assist with inquiries regarding products, orders, and any issues that may arise during the customer journey.

Manage and track customer orders to ensure timely delivery and satisfaction.

Collaborate with team members to improve service processes and enhance the customer experience.

Job description

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for Slovenian Speaking Customer Service representatives within the E-commerce Department in Athens, Greece.

This position is perfect for individuals looking to develop their careers in a vibrant city while supporting a leading e-commerce platform with free relocation package!

As part of our mission to connect talented candidates with top employers, we provide roles that align with your skills and aspirations. In this role, you will engage with Slovenian-speaking customers, assisting them with their inquiries, order management, and providing an exceptional shopping experience. Join us and take advantage of this opportunity to make a significant impact in the e-commerce sector while enjoying all that Athens has to offer.

Responsibilities

Provide high-quality customer service to Slovenian-speaking clients via various communication channels.
Assist with inquiries regarding products, orders, and any issues that may arise during the customer journey.
Manage and track customer orders to ensure timely delivery and satisfaction.
Accurately document customer interactions and feedback in our systems.
Collaborate with team members to improve service processes and enhance the customer experience.
Stay updated on product offerings, promotions, and e-commerce best practices.

Requirements

Fluency in Slovenian and good command of English (both spoken and written).
Experience in customer service is preferred.
Strong communication and interpersonal skills.
Ability to work effectively in a team-oriented and fast-paced environment.
Proficient in using customer service software and Microsoft Office applications.
Detail-oriented with strong problem-solving abilities.
Willingness to relocate to Athens, Greece, and experience a new culture.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )

Required profile