Customer Service Representative ITALIAN speaking - With Full Paid Relocation

Patrique Mercier Recruitment FR is thrilled to invite applications for the position of Customer Service Representative, specifically for Italian speakers. This role comes with a full paid relocation package, allowing candidates to start their journey in a new and exciting location while providing exceptional customer service.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding products, services, reservations, and troubleshooting issues.
• Handle customer complaints and concerns with professionalism and empathy.
• Stay knowledgeable about product offerings, policies, and procedures to provide accurate and helpful information.
• Record all customer interactions accurately in the CRM system.
• Collaborate with other teams to ensure a seamless and positive customer experience.
• Participate in ongoing training programs to enhance skills and product knowledge.

Requirements

• Fluency in Italian and English, both written and verbal.
• Previous experience in customer service or related fields is highly desirable.
• Excellent communication and problem-solving skills.
• Strong focus on customer satisfaction and the ability to handle various inquiries effectively.
• Proficient in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• Willingness to relocate, with enthusiasm for embracing new challenges and opportunities.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks