Dutch Speaking Customer support fo Cyber security Company - Relocation to Greece

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for a leading Cyber Security Company, with relocation to Greece included! This role is perfect for individuals looking to combine their technical support skills with a passion for helping customers in the rapidly evolving cyber security field. You will be responsible for assisting Dutch-speaking clients with their inquiries while ensuring they receive top-tier support. If you are fluent in Dutch and eager to make a difference in the cyber security industry while experiencing life in Greece, we invite you to apply!

Responsibilities

• Provide exceptional customer support via phone, email, and chat in Dutch.
• Assist customers with technical inquiries and troubleshooting related to cyber security products.
• Efficiently manage and resolve customer complaints and concerns.
• Educate clients on best practices for utilizing security solutions effectively.
• Document customer interactions accurately, ensuring all inquiries are logged for follow-up.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Strong communication and problem-solving skills.
• Previous experience in customer service or technical support roles is preferable.
• Interest or experience in the cyber security industry is a plus.
• Willingness to relocate to Greece and adapt to a new cultural environment.
• A positive attitude and ability to thrive in a team-oriented atmosphere.
• Familiarity with customer service software or ticketing systems is an advantage.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )