Offer summary

Qualifications:

Fluency in Latvian and English, both written and verbal., Strong communication and interpersonal skills., Ability to handle multiple tasks in a fast-paced environment., Problem-solving mindset with a dedication to customer service..

Key responsabilities:

Provide exceptional customer service support to Latvian-speaking clients via phone, email, and chat.

Address customer inquiries and issues effectively, ensuring their needs are met.

Document customer interactions in the CRM system for quality assurance.

Collaborate with colleagues to improve processes and contribute to team success.

Job description

Are you ready to take your career to the next level while enjoying the sun and beauty of Greece? Patrique Mercier Recruitment JP is seeking enthusiastic individuals for the position of Latvian Speaking Customer Service Support. This role comes with a fully paid relocation package, making it easier than ever to embark on this exciting adventure. As a key member of the customer service team, you will assist Latvian-speaking customers by providing outstanding support and resolving queries with professionalism and efficiency. Embrace this unique opportunity to work in a vibrant culture while developing your skills in a dynamic environment!

Responsibilities

Provide exceptional customer service support to Latvian-speaking clients via phone, email, and chat.
Address customer inquiries and issues effectively, ensuring their needs are met.
Maintain an updated knowledge of company products and services to assist customers accurately.
Document customer interactions in the CRM system to aid in quality assurance and continuous improvement.
Collaborate with colleagues to improve processes and contribute to overall team success.
Engage in training sessions to enhance your service delivery skills.
Foster a positive and collaborative team atmosphere.

Requirements

Fluency in Latvian and English, both written and verbal.
Strong communication and interpersonal skills.
Ability to handle multiple tasks and thrive in a fast-paced environment.
Problem-solving mindset with a dedication to providing excellent customer service.
Prior experience in customer service is preferred but not mandatory.
Willingness to relocate to Greece and adapt to a new lifestyle.
Positive attitude, team-oriented, and eager to learn.

Benefits