Portugese speaking customer support in Greece - Fully paid relocation

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Full Remote
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Offer summary

Qualifications:

Fluency in Portuguese (both spoken and written) is required., Strong communication and interpersonal skills are essential., Previous experience in customer service or support roles is preferred., Excellent problem-solving abilities with a focus on customer satisfaction..

Key responsabilities:

  • Provide exceptional customer support via phone, email, and chat in Portuguese.
  • Assist customers with questions about products and services.
  • Effectively manage and resolve customer complaints to enhance satisfaction.
  • Maintain accurate records of customer interactions for quality assurance.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Support representative to work in Greece, with a fully paid relocation package! This role is ideal for individuals who are passionate about customer service and want to immerse themselves in the vibrant culture of Greece while helping Portuguese-speaking clients. As a customer support representative, you will be responsible for addressing inquiries, resolving issues, and ensuring the highest level of customer satisfaction. If you are fluent in Portuguese and ready for this unique adventure, we encourage you to apply!


Responsibilities
  • Provide exceptional customer support via phone, email, and chat in Portuguese.
  • Assist customers with questions about our products and services.
  • Effectively manage and resolve customer complaints to enhance satisfaction.
  • Educate customers about our services and help them navigate our offerings.
  • Maintain accurate records of customer interactions for quality assurance.
  • Work collaboratively with team members to improve the overall customer experience.

Requirements

  • Fluency in Portuguese (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Willingness to relocate to Greece and adapt to a new cultural environment.
  • A positive attitude and ability to work effectively in a team setting.
  • Familiarity with customer service software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Portuguese
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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