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French Speaking Customer Service for Online Streaming Service Department Athens

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in French (both written and spoken) is essential., Excellent communication and problem-solving skills., A genuine enthusiasm for customer service and helping others., Ability to stay calm and friendly under pressure..

Key responsabilities:

  • Assist French-speaking clients with their inquiries via phone, email, and chat.
  • Provide prompt and helpful solutions to customer issues.
  • Keep accurate records of customer interactions and feedback.
  • Collaborate with the team to enhance service quality and meet targets.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Hey there! Patrique Mercier Recruitment ES is on the lookout for friendly French-speaking Customer Service Representatives to join the Online Streaming Service Department in beautiful Athens! If you love helping people and have a passion for entertainment, this is the perfect opportunity for you. In this role, you will assist French-speaking customers with their inquiries, ensuring they have a seamless and enjoyable experience with the streaming service. Join a vibrant team in a dynamic environment where your friendly attitude and expertise will truly make a difference!


Your Responsibilities
  • Assist French-speaking clients with their inquiries via phone, email, and chat.
  • Provide prompt and helpful solutions to customer issues.
  • Create a positive and welcoming atmosphere in all customer interactions.
  • Keep accurate records of customer interactions and feedback.
  • Collaborate with the team to enhance service quality and meet targets.
  • Participate in training sessions to stay up-to-date with the latest features and services.

Requirements

  • Fluency in French (both written and spoken) is essential.
  • A genuine enthusiasm for customer service and helping others.
  • Prior experience in customer service is a bonus but not necessary.
  • Excellent communication and problem-solving skills.
  • Ability to stay calm and friendly under pressure.
  • Willingness to work in an exciting and fast-paced environment.
  • A passion for streaming services and the entertainment industry!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
French
Check out the description to know which languages are mandatory.

Other Skills

  • Calmness Under Pressure
  • Friendliness

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