Offer summary

Qualifications:

Fluency in German (both written and spoken); proficiency in English is a plus., Excellent communication and interpersonal skills., Experience with social media platforms and understanding of content moderation processes., Detail-oriented with a proactive attitude and ability to work in a fast-paced environment..

Key responsabilities:

Monitor and review user-generated content across social media channels for compliance with guidelines.

Respond to user inquiries, comments, and concerns promptly and professionally.

Identify and report violations of community standards and inappropriate content.

Collaborate with team members to refine moderation processes and enhance user experience.

Job description

Patrique Mercier Recruitment Nordic is seeking a dynamic German Speaking Content Moderator to join the Social Media Department of a popular online platform. This role is perfect for individuals fluent in German who have an interest in community management and online engagement. As a Content Moderator, you will be responsible for overseeing user-generated content, ensuring that all interactions within the community adhere to specific guidelines and safety standards. If you are passionate about social media and enjoy working in a collaborative environment, we would love to hear from you!

Responsibilities

Monitor and review user-generated content across various social media channels to ensure compliance with community guidelines.
Respond to user inquiries, comments, and concerns promptly and with professionalism.
Identify and report violations of community standards, including inappropriate content and user behavior.
Analyze community interactions to provide insights that shape moderation and engagement strategies.
Collaborate with team members to refine moderation processes and enhance overall user experience.
Stay up-to-date with policy changes and participate in training sessions for best practices in content moderation.

Requirements

Fluency in German (both written and spoken); proficiency in English is a plus.
Excellent communication and interpersonal skills.
Experience with social media platforms and a strong understanding of content moderation processes.
Detail-oriented with the ability to make sound judgments on content quality.
Professional approach in managing sensitive topics and user interactions.
Prior experience in content moderation or related fields is preferred.
A proactive attitude and the ability to work well in a fast-paced environment.

Benefits