Dutch Speaking Customer Service for Aviation Department

Patrique Mercier Recruitment is a leading agency dedicated to connecting candidates with exceptional job opportunities across Greece. We are currently on the lookout for a Dutch Speaking Customer Service representative for the Aviation Department of a prestigious company. This exciting role is perfect for individuals who possess a keen interest in the aviation sector and are dedicated to providing top-notch customer service. In this position, you will assist Dutch-speaking clients with inquiries related to aviation services, including bookings, policies, and troubleshooting. Your fluency in Dutch will be vital in ensuring clear communication and high customer satisfaction. If you are ready to contribute to a dynamic team and play a key role in the aviation industry, we would love to hear from you!

Responsibilities

• Deliver exceptional customer service via phone, email, and chat communications in Dutch.
• Assist clients with inquiries regarding aviation services, flight information, and booking processes.
• Effectively resolve customer complaints with professionalism and care.
• Provide accurate information on policies, regulations, and safety procedures.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve overall service delivery and customer experience.
• Stay informed about industry standards and updates to assist customers accurately.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and customer service skills.
• Previous experience in customer service, especially within the aviation sector, is a plus.
• Excellent problem-solving abilities and a proactive approach to customer satisfaction.
• Ability to work both independently and as part of a team.
• Familiarity with aviation services and procedures is an advantage.
• Proficient in using digital communication tools and customer relationship management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )