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Estonian Speaking Customer Service Positions in Greece for Imperial Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Estonian (both spoken and written) is required., Strong communication skills focused on customer service., Experience in customer service or a similar role is preferable., Proficient in using digital tools and customer relationship management systems..

Key responsabilities:

  • Deliver excellent customer service through phone, email, and chat communications in Estonian.
  • Assist clients with inquiries related to the Imperial Department's services and offerings.
  • Handle and resolve customer complaints efficiently and professionally.
  • Maintain detailed records of customer interactions and collaborate with team members to improve service quality.

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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to present opportunities for Estonian Speaking Customer Service Positions within the Imperial Department, based in Greece. Our agency specializes in matching talented individuals with outstanding careers. In this role, you will be the first point of contact for Estonian-speaking clients, providing exceptional customer service and support regarding our wide range of services and products. Your proficiency in Estonian will be crucial in delivering tailored assistance and ensuring client satisfaction. If you are enthusiastic about helping others and thrive in a collaborative environment, we encourage you to apply!


Responsibilities
  • Deliver excellent customer service through phone, email, and chat communications in Estonian.
  • Assist clients with inquiries related to the Imperial Department's services and offerings.
  • Handle and resolve customer complaints efficiently and professionally.
  • Provide accurate information about services, guiding customers in their decisions.
  • Maintain detailed records of customer interactions and inquiries.
  • Collaborate with team members to continuously improve service quality.
  • Stay informed about updates and changes within the Imperial Department.

Requirements

  • Fluency in Estonian (both spoken and written) is required.
  • Strong communication skills with a focus on providing excellent customer service.
  • Experience in customer service or a similar role is preferable.
  • Ability to effectively solve problems and ensure customer satisfaction.
  • Capable of working well independently and as part of a team.
  • Familiarity with the services offered by the Imperial Department is a bonus.
  • Proficient in using digital tools and customer relationship management systems.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Estonian
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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