Norwegian Speaking Customer Service for the Top Electronics Company

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a Norwegian Speaking Customer Service Representative for a leading Electronics Company. This role is ideal for candidates who are passionate about technology and customer service, and who are eager to assist Norwegian-speaking customers with their electronic product inquiries.

Responsibilities

• Provide outstanding customer service to Norwegian-speaking clients through various communication channels including phone, email, and chat.
• Assist customers with technical inquiries, product features, troubleshooting, and account management.
• Resolve customer complaints efficiently and professionally to ensure a high level of satisfaction.
• Document all customer interactions accurately in the company's CRM system.
• Stay up-to-date with product knowledge and service offerings to provide informed assistance to customers.
• Collaborate with technical support teams to troubleshoot and resolve complex customer issues.
• Enhance customer experience by actively listening to their needs and providing tailored solutions.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service, preferably in the electronics or technology sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a genuine desire to help customers.
• Proficient in using customer service software and Microsoft Office applications.
• Attention to detail with strong organizational and multitasking skills.
• A genuine interest in electronics and technology products.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks